Medical Assistant Customer Service
Resume:
Viccara L. Johnson
Fayetteville, NC 28314
abg5d6@r.postjobfree.com
Objective
To obtain a Medical Assistant/ Medical Administration position with the
opportunity to perform and improve skills and training.
QUALIFICATIONS
- Proficient knowledge in taking vitals, assisting the doctor with
examinations and lab procedures, EKG, injections, visual testing,
vaccines, charting, gathering supplies and preparing patients for
examinations.
- Perform general office duties: scheduling appointments, checking in
and out patients, billing insurance, coding, ordering stock,
filling medical records and correspondence, facsimile and copying,
answering multiple telephone calls and taking messages.
- Willingness to accept orders and perform repetitive tasks.
- Follow principles of medical ethics for Medical Assistant and
Nursing Aide.
- Strong communication and customer service skills.
- CPR and First Aid Certification
EDUCATION
Southeast Halifax High School, 2000-2004
High School Diploma
Edgecombe Community College, 2004-2009
General Studies
Tidewater Community College, 2009-2010
Completion of Medical Assistant Program and Nursing Aide
Internship: Deep Creek Family Practice and Express Medical and Urgent
Care
Assist with lab procedures, obtain vitals, assist with front office
duties and aware of the need for discretion and keeping confidential
matters relating to the patient and their problems.
EMPLOYMENT EXPERIENCE
Rite Aid, Sept. 2009 - Present, Pharmacy Associate
- Enter sales on cash register, process payments, retrieve and bag
prescriptions for customers
- Take prescription information from customers when applicable.
- Answer telephone calls
- Assisting customers with over-the-counter medications
Hospira Pharmaceutical Inc., Aug. 2005- 2008
- Make intravenous bags
-Inspect intravenous bags for cosmetic, parts, and print
-Maintain a non-hazardous environment
Contact References Available Upon Request
Reference Letters are attached below
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