Administrative Assistant Quality Assurance

ALEJANDRA MONTEON

*** ****** **** ** ****: 408-***-****

San Jose, CA 95123 abg3zf@r.postjobfree.com

OBJECTIVE:

To pursue a career within an organization that will utilize my skills and

knowledge as an administrative assistant while offering professional

growth.

EXPERIENCE:

The Art Institute of California-Sunnyvale Mar. 2011 - Present

Career Services Advisor

. Assisted students with employment.

. Assisted the Director of Student Affairs with Portfolio Show and

Graduation.

. Contacted all the RSVP for confirmation and reminder to the Portfolio

show.

. Set up appointment to meet with up coming Graduates and learn about there

goals.

. Help organize school events thru the Quarter.

. Assisted students with placement, part-time, full-time and Internships.

. Meet with companies to help place the right Graduate.

. Coached the Student/Graduate thru the interview process.

. Followed up with interviews from both the Company and Interviewer.

Independent Salon Services, San Jose, CA July 2010 -

Jan. 2011

Customer Services

. Handled customer inquiries, high volume of calls (in and outbound).

. Assisted sales reps and styles with orders.

. Greeted and help customers.

. Responsible for the manifest (a report that is provided by the

warehouse).

CTI Builders, Campbell, CA

Office Manager Aug. 2006 - Oct. 2008

Administrative/Payroll Mar. 2005 - Aug. 2006

. Manage 18 employees, and daily duties.

o Calling customer to schedule their install windows or doors).

o Calling the stores (24) to up date them with any new installs that

have been scheduled.

o Coordinate installers schedule for the week.

o Helped installers with questions on the job, and getting their

missing product from the stores delivered to the job site.

o Helped with internal questions, such as: reports, measures...etc.

. Assist in the preparation of financial reports.

. Maintain financial information in QuickBooks program.

. Payroll Administer, Accounts Payable, Billing, Invoicing, and

Collections.

. Benefit Coordinator (medical, dental)

. Responsible for I-9's, W-4's, background checks and updating employee

files.

. Managed front desk operations.

Sanmina Corp., San Jose, CA Apr. 2004 - Mar. 2005

Administrative Assistant to Director of Logistics and Repair Services

. Conducted administrative tasks.

. Answered phone on behalf of the director.

. Maintain and coordinated the director's calendar.

. Conducted cold calls to internal personnel to coordinate strategic

meetings.

. Responsible for Excel spreadsheets analysis, and group reports.

. Analyzed PowerPoint presentation.

PlaneTree Health Library, San Jose, CA Aug. 2003 - Apr. 2004

Volunteer-Administrative Assistant to Director of the Health Library

PlaneTree Health Library, San Jose, CA Nov. 2002 - May 2003

Administrative Assistant to Director of the Health Library

. Responsible for administering large direct mail project. Required

handling confidential donor information, coordinating mailing pieces and

updating various databases, and creating spreadsheets (Excel) and

designing personalized thank you notes (PowerPoint).

. Assisted library director in general administrative duties, including

greeting the public in person and by telephone.

. Responsible for filing, copying and organizing medical articles.

The Health Trust, San Jose, CA Oct. 2002 - Dec. 2002

Community Wellness Seasonal Project

. Assisted nurses in administering insurance paperwork for flu

vaccinations.

. Required interaction with general public and maintaining forms classify.

. Responsible for logging and balancing daily receipts.

West Valley Staffing Group, Sunnyvale, CA Feb. 2000 - Sept. 2001

Technical Recruiter

. Responsibilities included placement and management of contract Software

Engineering, MIS, Quality Assurance, and Technical Support professionals.

. Prepared resumes for client's review.

. Conducted telephone and in person interviews with applicants to further

evaluate candidate's level of education, areas of technical expertise,

job history, and expectations with West Valley Technology's assigned

clients.

. Coordinated all candidate submissions and interviews with client

companies.

. Provided candidates with general information regarding the company,

branch, and responsibilities of the position.

. Conducted reference checks on each qualified candidate.

. Serviced clients by discussing requirements, depth of skill sets, etc and

maintained existing and new client relationships through daily

communication with hiring managers, meetings and outings, (lunch coffee,

etc.).

. Negotiated and renegotiated contract consultants hourly wages

. Managed candidate pool setting up multiple interviews through e-mail and

telephone correspondence.

. Built and maintain professional relationships with qualified candidates

with intent on future placements and future job orders.

. Posted and write job descriptions on various employment search websites

(DICE, Monster, etc.).

. Conducted resume data mining on the Internet, utilized newsgroups and

Internet bulletin board to source for candidates.

Butler Technology Solutions, Milpitas, CA April 1998 - Feb. 2000

Administrator / HR

BTS is a Software consulting company and is in the business of providing

resources in the IT area, specializing in client server applications.

Involved in:

. Vendor/Client Contracts and Sales Support.

. Resume formatting; and knowledge of technical terms.

. Payroll Administer, Accounts Payable, and Invoicing.

. Benefit Coordinator (medical, dental, vision, 401k etc.).

. Responsible for I-9's, updating employee files and exit interviews.

. Responsible for employee orientations and employment verifications.

Heald College-School of Business, San Jose, CA May 1997 - April 1998

Administrative Assistant to Director of Career Services

Data entry of new job orders and students available to work.

Organized and prioritized daily tasks.

Recruited and faxed resumes of Heald students to prospective employers.

Maintained part-time job listings and posted listings on bulletin board.

Josephine's Personnel Services, San Jose, CA Jan. 1998 - April 1998

Internship

Managed front desk operations switchboard.

Greeted and directed clients.

Prepared, distributed applications and data entered.

SKILLS:

( Word 6.0 ( Works 3.0 ( E-mail, Internet ( Lotus

Notes

( Windows 95/98/00 ( Excel 5.0 ( PowerPoint ( Outlook

( Windows 3.1 ( Access ( PageMaker ( Quickbooks

. EZ Access/Enterprise ( Bilingual: Spanish/English

EDUCATION:

Heald College-School of Business, San Jose, CA April 1998

A.A.S. Computer Business Administration

James Lick High School, San Jose, CA June 1993

High School Diploma

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