Sales Customer

Krupa D. Shah

*** ****** **** ****** ** ***** Cell: 732-***-****

ab9m8u@r.postjobfree.com

Education

Rutgers University New Brunswick, New Jersey

Bachelor of Arts in Economics Class of 2011

Professional Experience

JPMorgan Chase & Co April 2011 – March 2013

Personal Financial Banker Aberdeen, New Jersey

Prepared monthly revenue & expense reports for the branch and provided them to Branch Manager also provided financial and

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credit services to customers, including consumer checking/savings accounts, home equity loans, personal loans and retirement

planning

Maximized the depth and profitability of the customer’s relationship by partnering with sales specialists in retail Lending,

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Investments and other product areas to ensure an outstanding customer experience

Conduct enhanced due diligence to ensure adherence to the bank's AML/KYC policy and procedures as well as the USA Patriot

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Act during on-boarding and periodic reviews of existing clients.

Performed daily activities to support Customer Identification Program (CIP), Bank Secrecy Act (BSA), and Anti-Money

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Laundering (AML) regulations. Perform background investigation on existing/potential clients on ownership, management and

nested correspondents based on AML risk requirement; corroborate findings and document the information obtained.

Gather appropriate documentation (KYC information) on customers, accounts, and monetary transactions through branch contacts

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or by accessing the Bank's core systems. Review account opening documentation to ensure full compliance with the bank's

Customer Identification Program (CIP).

Review all incoming and outgoing wire transfers for suspicious activities and provide recommendations for SAR filing by

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presenting documentation to support findings.

JPMorgan Chase & Co July 2010 – April 2011

Personal Financial Banker East Brunswick, New Jersey

Developed and maintained relationships with partners to maximize sales opportunities and achieve sales standards with the goal of

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acquiring 100% of the client’s financial services business

Partnered with the branch specialist such as mortgage banker, business banker, financial advisor and private client team to promote

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mortgage, small business and investment products and services

Verifies all aspects of Client Identification Program (CIP) and necessary account opening documents are provided and in

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accordance with know Your Customer (KYC), USA Patriot Act and Bank Secrecy Act (BSA) standards.

Responsible for ensuring the firm’s requirements regarding Know Your Customer ("KYC") policy, Bank Secrecy Act ("BSA"),

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Ant-money Laundering ("AML") and reputational risk standards are met for new client relationships Prepare and file Suspicious

Activity Reports (SARs) as required.

Lead Teller June 2009 – July 2010

Maintained appropriate cash limits, cashed checks, established deposits, and issued cashier’s checks, cash orders, traveler’s

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checks, money advances, and funds transfers

Analyzed annual government bond yields, interest rates, liquid and non-liquid assets to help determine the best financial products

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to recommend to clients based on their objectives and goals

Analyze, reconcile and prepare daily cash transactions reports and submit CTR to the Internal Revenue Services. Review all

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incoming and outgoing wire transfers for suspicious activities and provide recommendations for SAR filing by presenting

documentation to support findings.

Intertek Testing Services May 2008 – October 2008

Financial Analyst Internship Fairfield, New Jersey

Assisted and maintained the Intertek Testing Services financial assets and monitored budget spending to ensure that both current

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and long-term needs of the business are met

Worked closely with the other department directors in the strategic financial planning processes, depreciation policies and

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statistical reporting

Performed detailed review/audits of all documentation supporting billing requests to be processed in accordance with customer

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contracts, company policies and procedures

Collated and reviewed P&L reports from all business units and analyzed their monthly and quarterly financial results versus key

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performance indicators

Collaborated with the audit department in the consolidation of revenues, receivables and payables of the company

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Leadership/ Membership/ Skills

Rutgers University - Vice President and International Relations Chair 2009 - 2011

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Rutgers University - Marketing Association - Public Relations and Secretary 2010 – 2011

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Microsoft Office: (Word, Excel, PowerPoint, Outlook), basic knowledge of Lexis Nexus and ARIBA.

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