Administrative Assistant Customer Service

AnnMarie R. Malanga

*** ******* *** . *******, ** 07005

PHONE: 973-***-****

EMAIL: ab8v2l@r.postjobfree.com

OBJECTIVE

* * ** ******* ** Administrative Assistant position within the health care

profession that will allow me to utilize and grow my

2 interpersonal communication, customer service, and office support

skills.

EXPERIENCE

Administrative Assistant, No-oil.com

2011-2012

Kearny, NJ

. Responsible for all data storage and backup, acquiring new sales

. Assessed all new clients information, customer relations, interviewing

new clients

. Performed all general office duties including updating software and

systems, answering phones, filing, copying

Nursing Secretary, Lester Senior Housing Community

2010-

2011

Whippany, NJ

. Responsible for all Residents transportation, medical needs, and

families

. Performed all nursing assessments, payroll for nursing, and handled

all nursing staff schedules

. Assisted the social worker, therapist, Lpn, and Nursing Director with

all clerical duties and flyers

Administrative Assistant, Cancer Center at St. Claire's Hospital

2009 - 2010

Denville, NJ

. Responsible for intake of patients medical history and insurance

information

. Assessed quality of surgical cases and drafted reports for insurance

company review

. Performed general office duties including verifying insurance,

scheduling, pulling charts, filing, copying, faxing, and answering

phones

Caregiver/Office Manager, Respite Care

2003 - 2009

Millstone, NJ

. Cared for developmentally disabled women

. Assisted clientele with ADLs to attain each client's individual goals

. Assisted in planning, preparing, and executing various recreational

and social events

Administrative Assistant, Morristown Memorial Hospital

2002 - 2003

Morristown, NJ

. Interacted with patients on a proactive basis to ensure patient

satisfaction

. Prepared all doctors's correspondences

. Performed general office duties including verifying insurance, pulling

charts, filing, copying, faxing, and answering phones

EDUCATION

Christine Valmy International School, Pine Brook, NJ

Courses Included: Anatomy & Physiology of the skin, Cells, Bacteriology &

Infectious Diseases, Facials, Waxing Techniques, and Make-up Applications.

- 600 hrs, State of N.J.

1999-2000

American School Of Business, Fairfield, NJ

New Jersey Real Estate School - 75 hrs, State of N.J.

January 9, 2006-March 13, 2006

Morris County College, Randolph, NJ

1 year

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