Customer Service Medical

Adam S. Kaufman

*** *** ***** ***** ** Atlanta, GA 30328 404-***-****, ab5b69@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• Research laboratory science procedural training in life sciences on an undergraduate level

• Experience in preparing scientific laboratory experiment examinations, analyzing results,

writing scientific reports, and operating laboratory equipment in private medical practices as

well as research laboratories

• Organizing and maintaining the integrity of medical records in private medical practices

• Solution preparation to isolation of analysis DNA and protein

• General knowledge in chemistry general chemistry, organic chemistry, and biochemistry

• Knowledge in HIPAA, patient confidentiality, and fair medical debt collection practices

• Extensive experience in working effectively with others in high stress environments

• Strong customer service skills, inter and intra departmental coordination of patient care

activities and strong detail orientation.

EDUCATION

Certifications: AED-Child & Adult, Pediatric First Aid, First Aid, Adult CPR, Infant CPR,

Child CPR, Medical Debt Collection

The University of Georgia, Franklin College of Arts and Sciences Athens, GA

Bachelor of Science, Psychology (Emphasis in Biology) and Pre-Medicine

May 2010

• Financed 100% of college expenses through summer jobs and internships

RELEVANT COURSEWORK

Pre-Medicine Core Curriculum, Neuroscience, Cognitive Psychology, Abnormal Psychology,

Research & Analysis, Biology of Health Psychology, Physiological and Comparative

Psychology, Integrative Physiology, Epidemiology, Anatomy & Physiology, Elements of

Physiology, Medical Terminology, Sensation & Perception, Microbiology, and Developmental

Psychology

COMPUTER SKILLS

• Programming Languages: Java, HTML

• Operating Systems: Windows NT/ 2000/ XP/ Vista/ 7/8, Mac OS

• Internet: HTML, Dreamweaver

• Software: Microsoft Office, Adobe Pagemaker, Adobe Photoshop CS6, Adobe Acrobat

Reader Professional, Adobe Premiere Pro CS5.5, Quickbooks, Dreamweaver

RELEVANT WORK EXPERIENCE

Intern Atlanta, GA

Peachtree Orthopaedic Clinic Summer 2011

• Observed outpatient operating room surgeries at Piedmont Hospital

• Observed and learned effective communicational skills between the physician as well as

physician assistant to patients seeking medical treatment

• Observed the physician perform tests to patients to give a proper prognosis and explain

treatment options

• Observed the physician effectively manage stress in the operating room in a high stress work

environment and work effectively with others

Intern Athens, GA

Athens Podiatry PC Summer 2008

• Observed and learned effective communicational skills between the podiatrist and patients

seeking medical treatment

• Observed the physician perform routine tests to patients to give a proper prognosis and

explain treatment options

• Observed outpatient procedures in a private medical office

Intern Atlanta, GA

Village Podiatry Group, Intern Summer 2005

• Observed and learned effective communicational skills as well as active listening skills

between the podiatrist and patients seeking medical treatment to better treat their ailments

• Observed the podiatrist perform different medical tests to patients to give a proper prognosis

and explain treatment options in a personalized manner

• Observed outpatient procedures in a private medical office

CUSTOMER SERVICE EXPERIENCE

Server, Captain Decatur, GA

Fellini’s Pizza May 2005-August 2007

• Trained four new servers to effectively carry out their job-related duties

• Handled monetary amounts more than $5000 on weekends and learned about profitability in

a business

• Managed servers in high stress environments, exemplified reliability, exemplified

composure, and punctuality

CAMPUS & COMMUNITY INVOLVEMENT

• Undergraduate Neuroscience Organization- University of Georgia

• Relay for Life- University of Georgia

• Brightened the lives of under privileged children by dressing up as Santa Claus through the

community service club at the University of Georgia, UGA’s Party, in 2008

• Raised awareness about cancer through Relay For Life in 2007

• Humanitarian mission to Havana, Cuba to give medical aid and medical supplies to Cuban

citizens in 2003

• Volunteered 50 hours of community service at the Atlanta Food Bank in 2001

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