| Resume alert | Resumes 131 - 140 of 583 |
Security Control Officer
Washington, DC
... ● Document assessment findings in the Security Assessment Report (SAR) and recommend recommendations for controls that failed and vulnerabilities Executive Abstracting Company LLC October 2016 – July 2018 Helpdesk Tier II ● Provided Tier I and II ... - 2023 Aug 08
... ● Document assessment findings in the Security Assessment Report (SAR) and recommend recommendations for controls that failed and vulnerabilities Executive Abstracting Company LLC October 2016 – July 2018 Helpdesk Tier II ● Provided Tier I and II ... - 2023 Aug 08
Active Directory Windows Server
Alexandria, VA
... firms), Adobe Acrobat Professional thru 10, Lotus 123, MS Works, WordPerfect, Corel Suite, AmiPro, Word Mover, Page Maker •Helpdesk Ticketing: Remedy, Altiris, Kapers •DR/Backup: Symantec Backup Exec thru 12.0, NetBackup 7, Cheyenne ArcServe 6.1, HP ... - 2023 Aug 06
... firms), Adobe Acrobat Professional thru 10, Lotus 123, MS Works, WordPerfect, Corel Suite, AmiPro, Word Mover, Page Maker •Helpdesk Ticketing: Remedy, Altiris, Kapers •DR/Backup: Symantec Backup Exec thru 12.0, NetBackup 7, Cheyenne ArcServe 6.1, HP ... - 2023 Aug 06
Help Desk Active Directory
Washington, DC
... and responded phone and email requests for technical support ●Utilized call tracking system to update, track and close helpdesk calls ●Answering help desk queries face to face via phone and email ●Responsible for providing telephone support to end ... - 2023 Aug 03
... and responded phone and email requests for technical support ●Utilized call tracking system to update, track and close helpdesk calls ●Answering help desk queries face to face via phone and email ●Responsible for providing telephone support to end ... - 2023 Aug 03
Quality Assurance Helpdesk Support
Ashburn, VA
... WDS •Image Igel virtual environment OS on laptops and UD3 mahines •Schedule proper workstation swaps with users •Assist end users with IT support •Footprints ticket system •Assist in any areas needed with helpdesk and workstation teams Nextec Inc. ... - 2023 Jul 26
... WDS •Image Igel virtual environment OS on laptops and UD3 mahines •Schedule proper workstation swaps with users •Assist end users with IT support •Footprints ticket system •Assist in any areas needed with helpdesk and workstation teams Nextec Inc. ... - 2023 Jul 26
Service Desk Support Systems Administrator
Washington, DC
... Systems Administrator 09/01/2017- 11/30/2018 Inquisit LLC/Federal Labor Regulation Authority (FLRA) – Washington, DC ~Provided helpdesk support for 125 end-users (Attorneys). Received customer calls and emails daily to assist with computer, printer ... - 2023 Jul 15
... Systems Administrator 09/01/2017- 11/30/2018 Inquisit LLC/Federal Labor Regulation Authority (FLRA) – Washington, DC ~Provided helpdesk support for 125 end-users (Attorneys). Received customer calls and emails daily to assist with computer, printer ... - 2023 Jul 15
Business Process Customer Service
Washington, DC
... Project – Helpdesk Support Training Program, 2013 ●Omega Studios School of Applied Arts and Sciences, BA Degree in AD/AV Engineering and Computer Science Comprehensive Recording Industry Program – 2015 ●Master’s Degree in Computer Sciences, ... - 2023 Jul 12
... Project – Helpdesk Support Training Program, 2013 ●Omega Studios School of Applied Arts and Sciences, BA Degree in AD/AV Engineering and Computer Science Comprehensive Recording Industry Program – 2015 ●Master’s Degree in Computer Sciences, ... - 2023 Jul 12
Project Manager Customer Service
Downtown, DC, 20004
... Supported IT Helpdesk, which included, not limited to desktop computer End-user assistance. (03/1994 –07/1997) Network Supervisor Communicated with End-user(s) via orally and email to resolve the problems and provided customer service while ... - 2023 Jul 07
... Supported IT Helpdesk, which included, not limited to desktop computer End-user assistance. (03/1994 –07/1997) Network Supervisor Communicated with End-user(s) via orally and email to resolve the problems and provided customer service while ... - 2023 Jul 07
Service Representative Support Specialist
Alexandria, VA
... company-wide software, increasing efficiency of the company and IT department National Cooperative Bank Crystal City, VA Helpdesk Support Technician (Contract) June 2018 - September 2018 ● Fielded 20+ requests per day by operating and logging ... - 2023 Jun 23
... company-wide software, increasing efficiency of the company and IT department National Cooperative Bank Crystal City, VA Helpdesk Support Technician (Contract) June 2018 - September 2018 ● Fielded 20+ requests per day by operating and logging ... - 2023 Jun 23
Data Analyst Information Technology
Alexandria, VA
... Facilitated network and end-user support by taking on first response of most IT helpdesk tickets along with working directly with staff members to support their computers and technology services – worked with PAI’s IT Associate to determine next ... - 2023 May 23
... Facilitated network and end-user support by taking on first response of most IT helpdesk tickets along with working directly with staff members to support their computers and technology services – worked with PAI’s IT Associate to determine next ... - 2023 May 23
Help Desk Network Administrator
Mount Rainier, MD
... Documented problems and solution in helpdesk tracking system. Organizing and providing recommendations on business projects on behalf of clients. Meeting with clients and reporting on performance updates of various situations. Understanding needs of ... - 2023 May 08
... Documented problems and solution in helpdesk tracking system. Organizing and providing recommendations on business projects on behalf of clients. Meeting with clients and reporting on performance updates of various situations. Understanding needs of ... - 2023 May 08