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Irvine, CA
... Mac OSx, iOS Others:Active directory, SCCM,Group policy, WSUS, DNS, DHCP, VPN, SQL, DFS, ADFS, SSO, Okta, Microsoft Office, Visio, PowerShell, Lync and Skype for business, ShoreTel phone system, Avaya IP office Virtualization: VMWare, Hyper-V Work ...
- 2019 Jan 31
Los Angeles, CA
... ● Devices: Juniper SRX3600, SRX5400 Firewalls, Avaya 2300, 4300, 8800 L2/L3 switches, Cisco Catalyst 3750, 3850 switches, Cisco ASA 5510, 5520. ● Protocols/Technologies: GRE, IPSec VPN, DMVPN, MPLS, LDP, IP-IP tunneling, BGP, 802.1Q, Firewall rules, ...
- 2018 Dec 18
Huntington Beach, CA
... Telecommunications On the telecom side I have extensive experience with the Interactive Intelligence CIC VoIP platform as well as Avaya (Definity G3 and S8700) PBX’s, Nortel, and Asterisk/Trixbox. This includes programming custom auto-attendants, ...
- 2018 Dec 12
Huntington Beach, CA
... Crystal Reports, Project Management tools (Daptive and Innotas), PM Central, HP Project and Portfolio Management (Scout), Numera Foot Prints, network architecture, JDEdwards, Avaya Technology, IVR, Screen pop, Hardware design and technical support. ...
- 2018 Dec 05
Irvine, CA
... GAAP Analysis Certifications & Technical Skills ITIL Foundations Certification Avaya PBX/ VOIP Certification Certificate of completion of in-depth S/4 Hana Enterprise Management training in the following areas: Introduction to S/4 HANA Associate ...
- 2018 Oct 02
Santa Monica, CA
... • Managed telecommunication Avaya systems, overseeing installation and maintenance of those systems, including servers, switches, and circuits. Escalation management of Priority 1 issues. • Provided telecom and desktop support for users nationwide ...
- 2018 Sep 02
Downey, CA
... Avaya and Cisco phones. Database Applications: Microsoft Access, SQL. Protocols: TCP IP, NNTP, SMTP, PPP, SLIP, IPX SPX, and NetB. Operating systems: Windows, OS/2, Mac OSX, Unix, Linux, Android. Web Applications: IIS 4.x, HTML, Front Page. Other ...
- 2018 Aug 25
Los Angeles, CA
... Telecom Platforms Genesys, Cisco, Avaya, Aspect, Optivity and Symposium: Software development methodologies: Agile, RUP, SDLC, UML, SWOT, Six Sigma. Requirements Management Tools: Jira, HP Quality Center, Rational Requisite Pro. Business Modeling ...
- 2018 Jul 30
Los Angeles, CA
RICK MARTINEZ 310-***-**** PROFESSIONAL EXPERIENCE: Specialties – Sales Management Call Center Sales and Service Management Workforce Management Software, Sales Force.com expert PowerCerv, IVR, ACD, CRM, AVAYA & NICE call recording technologies ...
- 2018 Jul 17
Lawndale, CA
... Systems: MS Project, Advanced Excel, Visio, Camtasia, Articulate, ERP, CRM (Salesforce and Oracle/RightNow), Avaya CMS.
- 2018 Jun 29