Sales Manager

Develop and maintain sales and marketing plan

Develop an integrated sales & marketing plan

Implement and align marketing plan with regional plan and submit to management

Review and update strategic plan on a regular basic

Compile report on progress made on strategic plan

Communicate strategic plan to sales representatives

Perform recruitment and selection process for sales representative

Advertise and market representative positions through presentations

Select applicants in accordance with FSCA requirements implementation of assessment selection battery

Conduct training to sales representative

Facilitate the pre-course and post-course training

Responsible for on-the-job assessment of representatives

Conduct coaching process

Give technical support and motivation to representatives

Coach representatives on improving their selling skills

Provide recognition through performance management system

Conduct training to brokers

Ensure brokers are equipped with sufficient office documentation e.g. application forms

Handle administration queries on behalf of dedicated brokers

Check business methods of dedicated brokers and advise accordingly

Update brokers on Assupol products and services regularly

Ensure computer software of brokers are up to date in respect of Assupol products and services

Build professional business relationships with brokers

Identity and develop new and current markets

Identify, penetrate and develop new markets

Negotiate stop order markets

Maintain contacts with key decision makers and insurance industry resources (new and existing)

Retain and increase market share in existing markets

Manage the business retention

Conduct products presentations in the market

Maintain production targets and retain business

Ensure and monitor set production targets are achieved

Maintain business retention

Comply with FAIS requirements

Supervise representative when rendering services under supervision

Submit supervision evidence to MSSI on a monthly basis

Mentor and train supervisee to ensure that they have a proper understanding of products

Observe meetings between representative and clients

Compliance

Complaints

Number of complaints Received

Number of complaint referred for investigation (Forensic)

Number of complaints referred for Debarment Hearing based on outcome from debarment Committee

Training and Awareness

Refresher Training

New Product Training

Record of Advice

Financial Needs Analysis

Completion of the application forms

Other

Adhere to code of conduct

Adhere to TCF

Comply with risk and audit requirements

Display the values and culture

Provide leadership to your team to assist them in achieving their target