Schedule: Full-time
What You'll Do:
The Office of Management Information Systems administers the computer-based management systems across the ODH enterprise. The office is responsible for maintaining ODH computer networks and servers and the development and implementation of strategies that support current and future technology needs of the agency. We are seeking an experienced Software Development Specialist to work with Information Technology (IT) Architecture staff, Chief Information Officer and IT Managers to design solutions that meet the agency's requirements. The required technology is Customer Relationship Manager (Salesforce). This position will:
provide solutions design, develop project plans with project manager and/or recommends approach though defining tasks and leading meetings relating to programs for computer applications
assist in the analysis and author portions of the solutions design business case
develop expertise in leading complex initiatives and knowledge of organization improvement frameworks (e.g., Apex, Apex Triggers, Flows, Data sharing/security, Community Portals, Visualforce pages, aura components, Batch Apex, Azure DevOps, Connected Apps, Managed Packages ETL [Salesforce Data Loader], Salesforce Data API, Reports, Dashboards)
edit or create for recommendation and approval enterprise or IT artifacts, including policies, procedures, standards, guidellines, best practices and position papers on a Salesforce platform
recommend software reusability guidelines
ensure current and future business process flows are defined and documented
assess overall system performance including optimizing code and identify and resolve peripheral software/hardware conflicts
60 mos. combined work experience in any combination of the following: providing solutions design, developing project plans with project manager or recommending approach through defining tasks and/or leading meetings relating to programs for computer applications including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.
-Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: providing solutions design, developing project plans with project manager or recommending approach through defining tasks and/or leading meetings relating to programs for computer applications including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.
-Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: providing solutions design, developing project plans with project manager or recommending approach through defining tasks and/or leading meetings relating to programs for computer applications including 12 mos. work experience in the primary technology as specified by the agency position description & job posting.
-Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. only those applicants possessing the experience in the required, primary technology listed in the position description & job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.
Applications of those who meet the minimum qualifications will be further evaluated against the following criteria:
Undergraduate or advanced degree in Computer Science or Information Systems
Experience as technical lead in medium to large .net web application development projects using Salesforce Platform
Experience working with customers to identify, interpret, design and analyze specific needs/requirements for application development
Experience designing and customizing Salesforce platform for creating enterprise scale applications
Experience in the use of Azure DevOps pipelines for Salesforce application deployment
Experience using secure coding practices
Experience with Salesforce Administration and data loading
Job Skills:Information Technology
Technical: Software Development/Implementation
Professional: Leading Others, Strategic Thinking, Analyzation
All eligible applications shall be reviewed considering the following criteria: qualifications, experience, education, and active disciplinary record.
EDUCATIONAL TRANSCRIPT REQUIREMENTS:
Official educational transcripts are required for all post-high school educational accomplishments, coursework or degrees claimed on the application. Applicants will be required to submit an official transcript prior to receiving a formal offer of employment. Failure to provide transcripts within five (5) working days of being requested will cause the applicant to be eliminated from further consideration.
Please note that a transcript is considered "official" only if it is an original copy from the educational institution and includes an institutional watermark, ink stamp or embossed stamp. Transcripts printed from the institution's website will not be accepted. ODH reserves the right to assess the academic credibility of an educational entity's award of a putative degree.