Counter Sales Associate

If you want to work with a purpose-driven organization that has a family culture, keep reading! Famous is a place for positive, growth-oriented, high-performers, not someone who’s just interested in another “job” where time is traded for pay.

Our Cleveland Avenue location is searching for a Counter Sales Associate that is friendly, outgoing, and excels in customer service. Counter Sales Associates provide superior service to customers at the Famous Supply branch, in person and via phone, the Famous Way. We specialize in plumbing and HVAC. Knowledge in these fields is preferred to keep our customer service efficient. Counter Sales Associates help contractor customers get the materials they need so they can get back to their job.

Position Hours: Monday-Friday 8am-4:30pm and rotating Saturdays 8am-11am

Primary Job Responsibilities

Provide friendly and helpful customer service

Understand customer needs

Provide the products and solutions to meet customer needs

Process and schedule customer orders

Process customer cash and credit card payments

Manage Open Orders and customer Bids

Pull orders from the warehouse to serve customers

Keep counter area clean and organized

Required Experience and Skills

HVAC and/or Plumbing knowledge

Customer service mindset

Ability to use computer

Ability to stand on feet for majority of an 8-hour day

Ability to work in a fast-paced environment

Ability to lift a minimum of 50 lbs.

Preferred Experience and Skills

Forklift experience

RF Scanner Experience

Warehouse Experience