Operations Assistant

The Operations Assistant plays a supportive role in the day-to-day operations of the company. This position is responsible for assisting the operations team with administrative tasks, data entry, coordinating operational activities, and helping ensure that operational processes run smoothly. The Operations Assistant will also be involved in liaising with other departments, tracking inventories, and assisting in logistics and project management.

Key Responsibilities:

1. Administrative Support:Provide general administrative support to the operations team, including managing schedules, booking meetings, and handling correspondence.

Maintain and organize operational records, documents, and files.

Assist in the preparation of reports, presentations, and other operational documentation.

2. Inventory Management:Help track inventory levels and assist with restocking orders as needed.

Maintain accurate records of stock and monitor inventory discrepancies.

Assist in managing suppliers, placing orders, and coordinating deliveries.

3. Data Entry & Record Keeping:Input operational data into company systems or spreadsheets.

Ensure the accuracy and timeliness of all data entries, including inventory counts, order processing, and shipments.

Assist with data reconciliation and reporting.

4. Operational Coordination:Assist in coordinating day-to-day operational activities across various teams (logistics, production, customer service).

Follow up on ongoing projects and ensure deadlines are met.

Assist in troubleshooting and resolving operational issues, such as delays or shortages.

5. Customer Service & Communication:Provide support to customers or clients by answering inquiries related to products, services, or delivery status.

Act as a liaison between departments to ensure smooth communication and issue resolution.

Coordinate with vendors or service providers for any operational requirements.

6. Process Improvement & Efficiency:

Assist in reviewing existing operational processes and suggest improvements.

Participate in implementing process improvements to enhance efficiency and reduce costs.

Help maintain an organized workflow to meet operational goals.

7. Compliance & Safety:Ensure that all operations are in compliance with relevant laws, regulations, and company policies.

Assist with safety protocols and contribute to maintaining a safe working environment.