Summer College IT Intern

Schedule: Part-time

What we need:

Ohio EPA Information Technology Services Intern

What we do:

At the Ohio Environmental Protection Agency, our primary goal is to protect the environment and public health. We do this by ensuring compliance with federal and state environmental laws.

What we need YOU to do:

The Ohio Environmental Protection Agency wants you to be our newest information technology services (ITS) intern at our Central Office in Franklin County.

Here, you’re never “just an intern.”

As an Ohio EPA ITS intern, you will participate in the Ohio EPA College Intern program by assisting the ITS Service Center with routine duties. You will receive training in aspects of office and project coordination activities involved in the ITS program and receive orientation to all program areas, including monitoring the helpdesk email, creating tickets and dispatching technicians for calls, and assisting customers with basic troubleshooting of computer problems. You will also follow up with customers on tickets and close tickets in the helpdesk software.

Let’s run back those high points.

Receive training in aspects of office and project coordination activities.

- Receive orientation to all program areas, including:

- Monitoring helpdesk email

- Creating tickets

- Dispatching technicians

- Assisting customers with basic troubleshooting of computer problems

- Follow up with customers and close tickets

Apply today, and let’s talk!

MUST BE CURRENTLY ENROLLED IN COLLEGE DEGREE PROGRAM DIRECTLY RELATED TO THE POSITION OR HAVE RECENTLY GRADUATED WITHIN THE QUARTER/SEMESTER IMMEDIATELY PRECEDING THE START DATE.

Major area of study: data analytics, statistical analysis, computer science, information systems, computer engineering, applied mathematics and statistics.

Knowledge of safety practices, public relations, Agency policies and procedures and permits as applicable.

Ability to lift 50 pounds.

Skills in computers (word processing and database work).

Job Skills: Environmental Services, Data Analytics, Auditing, Research, Interpreting Data, Written Communication, Customer Focus