Remote Receptionist

We are seeking a personable, tech-savvy, and highly organized Remote Receptionist to be the first point of contact for our company—virtually. In this role, you’ll handle incoming calls, greet clients or customers virtually, schedule appointments, and ensure seamless communication between clients and internal teams, all from the comfort of your home.

Key Responsibilities:

Answer and direct incoming calls in a professional and courteous manner

Provide virtual front-desk support including greeting clients via phone, video, or chat

Manage calendars and schedule appointments or meetings

Handle customer inquiries, provide information, and resolve basic issues

Route messages and follow up on calls or inquiries as needed

Maintain accurate records of calls and interactions using CRM or communication tools

Assist with email management, data entry, and other clerical duties

Coordinate with internal teams to relay information or schedule follow-ups

Uphold a high standard of customer service and represent the company professionally

Qualifications:

High school diploma or equivalent; administrative or customer service experience preferred

Excellent verbal and written communication skills

Friendly, patient, and professional phone etiquette

Proficiency with remote tools such as Zoom, Microsoft Teams, Google Workspace, and phone systems (e.g., RingCentral, Grasshopper, VoIP)

Strong organizational and multitasking abilities

Ability to work independently and maintain focus in a remote environment

A quiet, dedicated home workspace with reliable internet access

Work Environment:

Fully remote position

Full-time or part-time depending on business needs

May involve shift work, including evenings or weekends, based on company hours