IT Admin
Description:
* Develop functional requirement based business requirements, and identify the non-functional requirements for the solution architect
* Identify any gaps in business requirements and follow up with end users to detail the requirements
* Develop a deeper understanding of the business process, business organization and the expected business outcome
* Conduct fit-gap analysis on products and develop reasonable working alternatives
* Manage the changes in functional and non-functional requirements from the BTS team
* Develop the test cases, test plan and test data for the requirements
* Ensure the operational support process are aligned with the business objectives and stated business requirements
* Pro-actively works on incident resolution, investigation and root-cause analysis
Competencies:
* Technical Skills: Strong understanding or experience in Security Operations & Maintenance, System Administration & Maintenance, and Vulnerability Assessment & Penetration Testing.
* Analytical Thinking: Excellent analytical and problem-solving skills, with the ability to assess complex situations and make sound decisions under pressure.
* Communication Skills: Good communication and interpersonal skills, with the ability to effectively communicate issues and resolutions.
* Explain to business users how the proposed solution will implement their business requirements.
* Develop a deeper understanding of the business process, business organization and the expected business outcome.
* Understand the product features and out-of-box requirements and map the functional requirements
Qualifications:
* Graduate of Information Technology, Computer Science, or any related field
* With experience in IT administrative tasks and technical documentation
* Knowledgeable on record keeping
* With good communication skills
* Open to fresh graduates
Interested candidates may also visit our is office located at 25C 25th Flr. The World Centre, 330 H.V. Dela Costa St Makati City. Landmark beside M1 TOWER across KMC BLDG.