Director of Operations- HYBRID

Working Conditions

- Full-time position based in Columbus, Ohio with a hybrid schedule

- Travel required to casino facilities and other locations throughout Ohio (20-25%)

- Availability for Commission meetings and regulatory events

Background Check Information

The final candidate selected for this position will be required to undergo a criminal background check, including a BCI/FBI fingerprint. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

Drug Screening

All final candidates for this position who are not current State of Ohio employees &/or who do not have a qualifying drug test on file will be subject to a pre-employment drug test.

ADA Reasonable Accommodation

Ohio Casino Control Commission is committed to providing access and inclusion, and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request an ADA reasonable accommodation, please contact Judith Schember by email or phone .

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

- Bachelor's degree in Public Administration, Business Administration, or related field

- 8+ years of progressive operations management experience

- 5+ years of experience in public sector administration

- Demonstrated experience in government budget management

- Knowledge of Ohio state government operations and procedures

Preferred

- Master's degree in Public Administration or related field

- Experience with gaming regulation or similar regulatory environment

- Knowledge of Ohio gaming laws and regulations

- Previous experience working with state commissions or boards

- Certifications in government management or public administration

Skills & Competencies

- Strong understanding of state government operations

- Experience with state budgeting and procurement processes

- Knowledge of Ohio civil service requirements

- Excellent stakeholder management abilities

- Strong analytical and problem-solving skills

- Understanding of regulatory environments

- Ability to maintain strict confidentiality

- Experience working with public records requirements

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Position Overview

The Director of Operations for the Ohio Casino Control Commission (Commission) is responsible for providing strategic leadership and oversight of the Commission's operational functions, supporting its mission to ensure the integrity of casino gaming, sports betting, skill-based amusement machines (SBAM), and fantasy contests throughout Ohio. This role manages internal operations including human resources, budget management, labor relations, and diversity, equity, and inclusion (DEI) initiatives while supporting the Commission's regulatory responsibilities across four casino facilities and statewide gaming operations.

Key Responsibilities

Strategic Leadership & Management

- Collaborate with the Executive Director to implement operational strategies supporting regulatory oversight of gaming activities

- Ensure operational efficiency in supporting licensing, regulation, investigation, and enforcement activities

- Coordinate with various divisions to maintain effective oversight of casino gaming, sports betting, SBAM, and fantasy contests

- Develop and implement policies and procedures that align with state laws and regulations

- Support the Commission's constitutional and statutory mandates

Administrative & Financial Management

- Oversee the Commission's operating budget and financial operations in accordance with state requirements

- Manage procurement processes following state guidelines

- Coordinate with the Ohio Office of Budget and Management

- Ensure compliance with state fiscal policies and procedures

- Oversee facility management for Commission offices

- Maintain inventory and asset management systems

Human Resources Management

- Manage recruitment, retention, and development of Commission staff

- Ensure compliance with Ohio Department of Administrative Services (DAS) personnel policies

- Administer civil service requirements and state employment regulations

- Oversee employee training programs, including required regulatory and compliance training

- Maintain personnel records in accordance with state requirements

- Coordinate with state unions and handle labor relations matters

Regulatory Compliance & Support

- Support the Commission's regulatory operations through effective resource allocation

- Ensure administrative processes align with Ohio gaming laws and regulations

- Coordinate with other state agencies on shared administrative functions

- Maintain records in accordance with state retention requirements

- Support public records requests and transparency initiatives

DEI Leadership

- Implement the state's DEI initiatives within the Commission

- Ensure compliance with state equal employment opportunity requirements

- Develop strategies to build an inclusive workplace culture

- Coordinate with the State of Ohio's DEI initiatives

- Monitor and report on workforce diversity metrics

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

About Us:

The Ohio Casino Control Commission has the responsibility to ensure the integrity of casino gaming, sports gaming, skill-based amusement machines and fantasy contests by licensing, regulating, investigating and enforcing state laws.

What We Do:

The Ohio Casino Control Commission is a bipartisan regulatory body made up of seven Commissioners, an Executive Director and supporting staff that provides oversight of the casino gaming industry in Ohio. To fulfill the mission and the responsibilities of the Commission, the Executive Director oversees eight divisions that provide critical functions to ensure the integrity of casino gaming\: communications, enforcement, legal counsel, licensing & investigations (casino gaming & fantasy contests), operations, regulatory compliance, responsible gambling and skill games.

To learn more about our agency, please visit our agency website