Program Manager (IT Solutions)

Description

Job Summary

The IT Solutions Program Manager will be instrumental in leading the development and successful launch of state-of-the-art edge data center solutions. This role is responsible for managing both global and regional New Product Development and Introduction (NPDI) programs from initial concept through commercialization, ensuring alignment with business objectives and driving the delivery of next-generation products. It combines strategic oversight with a hands-on approach to ensure that projects are completed on time, within scope, and on budget, while effectively managing multiple workstreams throughout the product life cycle.

In this role, the IT Solutions Program Manager will work closely with cross-functional teams—including engineering, operations, sales, and marketing—to ensure seamless coordination and execution of all project phases. This role requires exceptional leadership, high energy, and the ability to achieve results in a fast-paced, dynamic environment. A solid understanding of edge data center technologies, coupled with strong program management expertise, is essential to drive efficient project execution and deliver high-performance solutions.

Responsibilities:

Program Leadership: Lead and manage global and regional programs within the IT Solutions portfolio, ensuring all timelines, deliverables, and budgetary requirements are met. Provide strategic guidance to project teams and foster a collaborative environment.

Comprehensive Planning & Execution: Develop detailed program schedules, allocate resources, and monitor progress. Oversee all stages of the product life cycle, ensuring compliance with the New Product Development and Introduction (NPDI) phase gate model.

Risk Mitigation: Proactively identify risks and challenges. Develop and implement mitigation strategies to ensure program success, while maintaining momentum in high-stakes situations.

Stakeholder Communication: Deliver clear and concise status updates and program insights to diverse stakeholders. Tailor communication for senior leadership, technical teams, and external partners.

Problem Solving & Creative Solutions: Balance business and technical requirements, driving discussions to find creative solutions that meet both operational needs and technical constraints.

Requirements:

Bachelor’s degree in Engineering, Business, or a related technical discipline; equivalent work experience will be considered.

3-5 years of program management experience within the critical IT systems space or a similar technical field, with a successful track record in delivering complex programs.

Project Management Professional (PMP), CAPM, PMI-ACP, or an equivalent certification is preferred but not required.

Proficiency in project management tools (e.g., Microsoft Project, Jira, or equivalent).

Strong understanding of Phase-Gate NPDI processes and methodologies.

Experience with edge data center products is highly desirable.

Leadership capabilities that foster teamwork, accountability, and problem-solving across diverse, global teams.

Excellent communication skills, with the ability to convey complex information clearly to both technical and non-technical stakeholders.

High attention to detail, strong organizational skills, and a proactive, self-starting mindset.

Experience in strategic planning, risk management, and change management.

15-20% travel domestically and internationally required, with occasional participation in global meetings outside normal working hours.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus

• Operational Excellence

• High-Performance Culture

• Innovation

• Financial Strength

OUR BEHAVIORS

• Own It

• Act With Urgency

• Foster a Customer-First Mindset

• Think Big and Execute

• Lead by Example

• Drive Continuous Improvement

• Learn and Seek Out Development

About Vertiv

Vertiv is a $6.9 billion global critical infrastructure and data center technology company. We ensure customers’ vital applications run continuously by bringing together hardware, software, analytics and ongoing services. Our portfolio includes power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs around 20,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to .