Business Systems Analyst - IT Governance Analyst (Vacancy)

Definition

The Department of Technology is executing the IT Infrastructure and Optimization initiative. This position will play an important role in IT Optimization, with an initial focus on auditing IT practices and processes, assessing IT support structure, and building IT maturity and capacity. The expected outcomes are for a citywide inventory of systems and assets, adoption of industry best practices, IT process standardization, IT governance model, service support model, and access to data sharing for data-driven decision-making. This position will facilitate collaboration with the Mayor’s office, departments, and the Architecture Review Committee. This position will be instrumental in performing system assessments from a cyber security perspective. The position will also assist the EPMO in building out the IT planning, portfolio, policy, and standards.

Under direction, is responsible for analyzing and identifying business systems needs, and developing the required information technology solutions; performs related duties as required.

Examples of Work

(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

Consults with users to evaluate, develop, and document an understanding of business processes, needs, expectations, and technology requirements; analyzes and reviews requests for software, hardware, and additional technology to implement solutions, etc.;

Develops the outline of the business systems design and defines the requirements and parameters of the proposed business systems; prepares cost estimates and project timelines for implementation of business systems; makes recommendations on improvements to business processes;

Determines feasibility and requirements for computerization such as hardware configurations, peripheral equipment, maintenance support, mainframe interface, modem communications, and memory storage devices; analyzes hardware and software alternatives and recommends selections to management;

Analyzes the current available third party systems to determine compatibility with and adaptability to the users' needs and the City's technical capabilities;

Collaborates with technical section's specialists in areas such as database and application programming to adapt systems to specific departmental requirements; identifies potential problems and recommends solutions;

Develops functional testing strategies, scripts, plans, etc.; coordinates the testing and implementation of departmental business systems with Department of Technology staff, department personnel, and/or consultants; evaluates the systems' effectiveness, efficiency, ease of use, and fulfillment of objectives; provides post-implementation support for newly implemented systems;

Documents the development, testing, implementation, and evaluation of the business systems; directs the preparation of reports, training materials, and operational procedures related to the business systems;

Attends seminars and participates in training to remain current with information technology issues and practices.

Minimum Qualifications

Possession of a bachelor's degree with significant coursework (sixteen (16) semester hours or twenty-four (24) quarter hours) in computer science, information systems, database management, systems analysis, or a closely related field and four (4) years of experience analyzing, evaluating, and implementing technology systems for business solutions. Substitution(s): Equivalent work experience documenting knowledge of business systems analysis and implementation may be substituted for the required education on a year-for-year basis. Possession of master's degree in business administration, public administration, computer science, or a closely related field may be substituted for one (1) year of the required experience.

Test/Job Contact Information

Recruitment #: 25-0543-V1

Employment Type: Full-Time (Regular)

Should you have questions regarding this vacancy, please contact:

Kimberly Hetterscheidt

Department of Technology

Division of Information Services

1111 E. Broad St.

Columbus, Ohio 43205

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The City of Columbus is an Equal Opportunity Employer