Data Scientist/Analyst Intern

As an intern in the CRM Marketing Voice of Customer Team, you will support the collection, analysis, and communication of guest feedback within the company.

Working alongside a data scientist, your contributions will directly inform leadership decisions to enhance the onboard experience for millions of guests.

You will handle tasks such as data analysis, report automation, and developing initial concepts for machine learning applications, using state-of-the-art tools to process customer feedback data.

Programming Skills: Proficiency in SQL and Python.

Language Skills: Advanced English communication skills (both written and verbal). Soft Skills: A collaborative mindset, eagerness to learn, and the ability to work effectively in a team.

Analyse and process real-world customer feedback data.

Automate reporting processes to enhance operational efficiency.

Extract and prepare data for reporting and analysis.

Support the team with exploratory tasks, including prototyping ML applications.

VISA REQUIREMENTS (if any) EU Passport or right to work in Switzerland Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean.

Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf.

MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide.

As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia.

The fleet's average age is 7 years, the youngest in the industry.

In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships.

As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year.

MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude.

MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship.

In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.