Case Manager Supervisor

We are assisting a human service provider in its search for a full-time Case Manger Supervisor in Winston-Salem, NC. The primary role of this position will be to oversee the provision of care management. The individual in this role will be responsible for providing clinical, administrative, and operational supervision and support to the Care Management Team. The supervisor will fill in for Care Managers as needed. The outcome achieved through this position will be to improve the whole health of the individual served.

DUTIES AND RESPONSIBILITIES

Responsible for providing support and direct supervision to Care Managers. One Supervisor will have a team of 8 Care Managers.

Ensures that new and existing care managers are fully trained in care management protocols and policies, and Federal, State and local laws, rules and regulations.

Utilizes a person-centered approach to support members.

Utilizes operational data and reporting systems for member services and organizational initiatives as needed and appropriate.

Participates in maintaining effective linkages in the community and the integration of all care management functions for their care managers.

Provides support in staffing decisions.

Manages and assigns care managersâ caseloads.

Reviews notes and Care Plans to ensure quality and regulatory compliance.

Provides supervisory oversight to ensure that plan goals are addressed in an appropriate timeframe.

Monitors care managersâ productivity.

Monitors expenses for their team.

Fills in for care managers who may be on any type of extended leave or when there is a vacancy.

EDUCATION AND EXPERIENCE

To be considered for this job, an individual must be a masterâ s level licensed Clinical Social Worker (LCSW), fully licensed Clinical Mental Health Counselor (LCMHC), Licensed Clinical Addiction Specialist (LCAS), or fully licensed Marriage and Family Therapist (LMFT).

Minimum 3 years of experience providing care management, case management or care coordination to individuals with behavioral health needs. Please email your resume to for immediate consideration.