Retail Store Manager

The Opportunity

You will create an inspiring shopping experience in which our guests feel empowered to customize their space. As the Store Manager, you will promote the Ballard Designs brand at every guest encounter and ensure your stellar team exemplifies brand values, standards, and experiences. Your leadership will guide company programs, increase sales, and set your store to exceed all expectations.

You will report to the Regional Manager.

The hire location is Columbus, Ohio

Who We Are

Since 1982, Ballard Designs has offered a unique curation of home furnishings and décor from all periods and provenance. Its designers travel the world for inspiration, translating the latest fashion, color, and style trends into finely crafted products not found anywhere else. Ballard Designs is part of the Cornerstone brands - four interactive, aspirational home and apparel lifestyle brands that deliver inspirations that help customers enjoy, enhance, and celebrate life.

With almost 40 successful years as a direct marketer of globally inspired home furnishings, Ballard Designs is growing quickly through our retail and e-commerce divisions. To support this exciting growth, we are looking for motivated, team-oriented individuals to join our retail team. If this sounds like you, we need to meet you!

Your Impact

Make plans & improve EBITDA by creating the most fantastic place to work and shop by delivering an exceptional Guest experience.

Develop a strategy to increase sales and build guest loyalty through store programs, including Design Services, Ballard Designs Private Label Credit Card, community outreach, and additional corporate and regional events throughout the year

Recruit, Train, and Develop Team Members in all open positions

Forecast and adjust monthly payroll to maximize productivity, achieve sales/payroll goals, and complete workload.

What You Bring

5+years of management experience in specialty retail or multi-unit retail business environments.

Availability to work a flexible schedule, including evenings, weekends, and holidays.

Proficiency in using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Kronos, and POS systems.

Ability to lift and mobilize medium to large items, up to 50 lbs.

Remote work is not permitted in NYC currently.

LI-#Onsite

Join us as we enrich life’s everyday moments – including yours. Apply today!

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!

For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at for assistance.

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