Customer Service Representative-Remote Work Home

As a Customer Service Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.

The responsibilities and tasks of the Customer Service Representative consist of:

Understanding clients’ products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need

Keeping a record of customer interactions, processed orders, and service schedules

Taking initiative and demonstrating a “can-do” mindset, meeting challenges head-on no matter how difficult or stressful situations become

Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff

Managing a team of Junior Customer Service Representatives

We want someone in the Customer Service Representative role whose qualifications include:

Minimum of a high school diploma

At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant

Ability to recognize, apply and explain your product or service knowledge

Dedicate consistent learning and training to master the craft of hospitality to increase customer experience

Be an effective problem solver

Outgoing personality with a passion for helping others

Passion for increasing in-person hospitality skill set to build better relationships

Excellent communications skills