Process Associate

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Process Associate, Reconciliations!

In this role, you shall be responsible for identifying causes of outstanding entries after thorough research of flow of transactions considering procedures and flows documented in Desktop Procedures.

Responsibilities

• Prepare reconciliations of assigned accounts as per business standards

• Ensure that transactions are processed as per the Desktop Procedures

• Ensure that the assigned targets per the SLA metrics are met.

• Ensure that the quality of the transactions complies with predefined parameters laid down by the SLA metrics.

• Ensure adherence to Company Policies and Procedures.

• Propose solutions to clear outstanding entries

• Interact with dedicated client resources through e-mails and teleconferences on process-related matters

• Provide relevant process reports on a timely basis

• Ensure adherence to established attendance schedules i.e. per predefined rosters

Qualifications we seek in you!

Minimum qualifications

• Graduate with Computer literacy (MS Office).

• Reconciliation & Research process training

• Basic accounting knowledge

• Specific systems training for various applications like Plan Data, AMS, eCarma/Carma Online, MS Excel, MS Access, etc

• Typing speed of 20 wpm with 90% accuracy

• Basic IT knowledge and PC skills

• Proficiency in MS Access, expertise in MS Excel

• Data gathering/Problem solving

• Good written and verbal communication skills

• Analytical and detail-oriented

• Ability to comply with stringent documentation standards

Preferred qualifications

• Self-Discipline and patience are some desirable skills

• Teamwork

• Business awareness

• Work numbers; acumen for numbers

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Schedule: Full-time

Travel: