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IT Support / Help Desk

Company:
Rezult Group
Location:
Charlotte, NC, 28273
Posted:
August 30, 2024
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Description:

Rezult continues to make great strides toward enhancing the technology community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently we are searching for a IT Support / Help Desk to fulfill an immediate vacancy.

This individual will be responsible for:

User set-up and terminations

User account management across multiple platforms (Active Directory, iOS, Android, Office 365, Microsoft Intune, etc.)

Manage IT accessory equipment inventory and distribution

Device setup and assignment including phones, computers and printers

Daily helpdesk support - tickets, pc repairs, printers, cellphones, servers, networks, etc.

Monitor and manage systems Barracuda, Verizon, Intune, Office 365, Active Directory, Exchange Server, Printer Server, File Servers, Avigilon Camera and Gate System, Palo Alto Firewall and VPN, Sentinal One AV, Sage and Smarttruck)

Support IT Manager with efficiency improvements

On call for after hours IT needs and support if needed

Maintain high level of standards for service desk

We are actively speaking with applicants that have a minimum of:

Strong computer skills, communication skills, attention to detail, thoroughness, organization, analytical skills, PC proficiency.

If your background, skills, and interest match the following; please apply online to ensure your credentials are reviewed by a skilled recruiter immediately. We look forward to working with you on this opportunity. For more information on Rezult and a list of additional job openings, please visit our website at

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