Customer Service Representative Remote CSR-$45

Required Skills:

Excellent communication skills; verbal, written, and electronic.

Strong technical troubleshooting and problem-solving skills across a variety of platforms and proprietary products.

Good organizational skills and the ability to work within deadlines and while speaking with customers.

Exceptional customer service skills and positive customer focus.

Good understanding of Information System components - including database, User Interface, and inter-application communication and processing logic.

Ability to identify learning opportunities and self-educate where resources and opportunities are present

Preferred Skills:

Efficiency

Organization and planning

Attention to detail

Proactive, personal initiative

Process driven approach to getting things done

Collaborative problem solving

Professional call handling and communication skills

Accountability

Integrity

Positive attitude

Required Qualifications:

Bachelor’s degree in business or a related discipline, or a combination of education and related experience.

Minimum of 1 year experience working in a customer support environment.

Must enjoy working in a fast-paced dynamic, collaborative environment.

Must have a professional demeanor and a positive attitude.

Must be able to self-direct and proactively engage where opportunities for improvement and challenges present themselves.

We are looking for someone who is proficient in the role requirements, but who also brings a unique perspective and diversity of thought to our team. GHX encourages candidates from underrepresented groups to apply and is dedicated to providing equal opportunities for qualified applicants.