Senior Network Consulting Engineer (Client-Facing)

About us: RKON is an ISO27001 and AICPA SOC 2 Type II certified company that specializes in providing IT migration and transformation services for the Mergers and Acquisitions market. RKON was recently recognized as one of the 100 best places to work in IT, highlighting our competitive advantage of empowering thought leaders and providing cutting-edge solutions for the fast-paced industry of Private RKON is looking for ambitious professionals to join our award-winning team. We have a proven track record for finding and developing top talent with people that believe they can achieve something greater. We also pride ourselves on fostering an environment where initiative, creative thinking, and collaboration are encouraged and rewarded—a key reason for the extraordinary level of service we deliver to our customers. Join the team responsible for securing RKON’s Microsoft Gold Partnership status and helping RKON attain a spot in the Top 100 Microsoft Partners.

About the Position: As a Senior Network Consultant, you will provide network design detail and deployment support for LAN and WAN technologies such as firewalls, switches, routers, wireless access points and VPN boxes, and coordination of ISP circuits. In addition to deployment support, you will be involved in building and configuring network infrastructure and security solution components for clients. The ideal resource for this position will possess knowledge and experience in designing and deploying network infrastructure and security solutions and should have technical experience (hands-on implementation) in these areas. In addition, you should also possess strong project management and work planning skills, and the ability to interact with the team. RKON does not accept unsolicited resumes or outreach from staffing agencies, search firms, or any third parties.

Job Type: Full-time, Permanent/W2

Location: Chicago or remote with ability to travel up to 30%

Interested applicants must reside in one of the following approved states:

Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Kansas, Massachusetts, Missouri, New Jersey, New York, North Carolina, North Dakota, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Wisconsin

Responsibilities include but are not limited to:

Consulting:

Engage with clients and prospects to understand the nature of their business problem(s), and leverage knowledge and expertise gained over time towards architecting a recommended solution.

Participate in presales and scoping efforts to understand work effort, cost and complexity, and create statements of work and work breakdown structures with minimal oversight.

Leveraging RKON’s proven playbook, perform detailed discovery and migration planning

Participate in, as well as lead, discussions with key decision makers related to solutions, risks/challenges, and deployment strategies & timelines

Work through complex Statements of Work (SOW) to determine the appropriate deliverables and outcomes

Create presentations and work products to help facilitate decision making or drive clients & projects towards a desired outcome.

Assist with facilitation of change management activities alongside technical task executionTechnical Engineering:

Analysis/Design and implementation at the network level: WAN and LAN/WLAN connectivity, routers, firewalls, and security

Manage the planning and execution of client site network migrations

Collaborate cross-functionally within a team, including consultants from our Cloud & Infrastructure, Cybersecurity, Sales, and Sales Operations practices.

Orchestrate knowledge transfer and sharing best practices with team members that help enhance the quality and efficiency of customer service and process management.

Design and implement hosted and cloud solutions for customers using technologies that meet their requirements

Problem management, diagnosis, escalation, tracking and resolution

Perform traffic engineering analysis on network facilities

Develop and update system and network documentation

Mentorship of engineers & consultants within the team

Provide level 3 support for Operations and Network team

Participate in complex projects with minimal supervision or guidance

Ideal Candidate Profile:

5 years minimum of similar work experience in a client facing role

Must have experience supporting and implementing complex network infrastructure (firewalls, routers, switches)

Knowledge of, and recent hands-on experience with, network equipment, including:

Cisco

Meraki

Fortinet

Juniper (legacy and MIST)

Checkpoint

F5 – nice to have, not required

Knowledge of network protocols, technologies, services, and monitoring tools

Experience designing/implementing/maintaining SD-WAN technologies

Remote access solution support

Efficiently manage multiple tasks and contribute in a fast-paced, team-oriented environment

Problem-solver, with natural innovative and analytical skills

Excellent leadership, communication (written and oral), interpersonal, and organizational skill

Must be energetic, self-motivated, and work well in a team environment with the ability to operate independently

Ideal candidate is a quick learner capable of adapting to change and managing time

Recognize opportunities and take the initiative to solve problems

Ability to travel up to 30%

Ability to work weekends up to 30%

Education/Certification Requirements:

Current active certification from above listed vendors or equivalent experience.

What RKON offers:

Competitive pay

Flexible hours

Flexible working option

Vacation/Sick/Personal time

Training programs

A team of highly skilled peers available to help

RKON does not accept unsolicited resumes or outreach from staffing agencies, search firms, or any third parties.