Medical Assistant- Reynoldsburg Family Medicine

Central Ohio Primary Care is seeking a Medical Assistant to join our Reynoldsburg Family Medicine office in Reynoldsburg, OH! As a Medical Assistant for COPC you are joining a team that strives to be the best for Primary Care. You will be leading the nation with a system that supports the entire care of each COPC patient. A model we believe is THE BEST FOR PRIMARY CARE! This position is responsible for providing administrative and clinical support to ensure efficient delivery of primary health care and creating a positive patient experience. This role will be full-time, working Monday-Friday 7:30am -5pm

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Work closely with the clinical care team to deliver the best care for our patients.

Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes.

Collaborate with other care team members to address gaps in care (chart prep).

Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources.

Act as a patient advocate to ensure highest quality of care for our patients.

Set-up medical equipment and perform related tests as applicable, administer injections, and perform routine specimen collection and point of care tests.

Responsible for vaccine administration as directed.

Interview patients regarding medical concerns and obtain medical history.

Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR.

Responsible for blood draws and specimen processing.

Assist in performing routine medical procedures as requested.

Prepare patients and treatment rooms for exams. Drape patients with covering and positions instruments and equipment.

Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed.

Communicate test results to patients as directed.

Assist in patient education with related educational tools, periodicals, flyers, and handouts.

Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).

Respond to patient phone calls, as appropriate.

Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.

Attend meetings and participate in classroom activities as needed.

All other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Licensures & Certifications

Required: High School diploma or equivalent

Required: Graduate of a Medical Assistant program

Preferred: MA certification

Knowledge, Skills & Abilities

Self-disciplined, energetic, passionate, and innovative

Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner

Ability to maintain confidentiality at all times

Ability to react calmly and effectively in emergency situations

Ability to interpret, adapt, and apply guidelines and procedures

Ability to communicate clearly and document efficiently in EHR

Knowledge in vaccine administration, storage, handling and documentation

Knowledge and understanding of medical terminology

Knowledge of patient care and examination procedures

Knowledge of using medical equipment and instruments to administer patient care

Knowledge of common safety hazards and precautions to establish a safe work environment

Skill in assisting in a variety of treatments and medications, as directed

Skill in taking vital signs

Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public

Customer service skills; social perceptiveness and service oriented

Excellent time management skills and ability to multi-task and prioritize work