GardaWorld, an internationally recognized security company, is currently looking for an Operations Supervisor for its Cash Transportation division.
GardaWorld offers an entrepreneurial culture in which you can share your ideas and grow professionally. With a family and inclusive atmosphere, you will be able to develop your knowledge and open up your job opportunities. You will be part of an organization that actively encourages communication, interaction, sharing of ideas, and trust.
What you will be doing
Assisting the Branch Manager in planning, organizing, managing, and controlling the operations under his/her responsibility, based on the company’s management values
Investigate to verify and resolve customers and shippers’ complaints
Implement schedule and policy changes
Identify the routes that require operational follow-ups and ensure route supervision
Ensure that the collective agreement and applicable laws are suitably applied; foster open discussions and transparency
Ensure performance evaluations for unionized staff are carried out efficiently before the end of the probation period
Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members
Participate in disciplinary process or settlements of grievances
Monitor operations to ensure that staff members respect administrative policies and procedures, safety rules, union contracts, and government regulations
Monitor spending to ensure that expenses are consistent with approved budgets
Prepare management recommendations, such as proposed fee or schedule changes
Conduct investigations, when necessary, in cooperation with internal or external agencies to determine causes of transportation accidents and to improve safety procedures
What we offer
Competitive salary and benefits
Permanent position
International company offering many career opportunities
Free on-site parking
What we are looking for
5 years’ experience in administration and management of unionized employees or equivalent
Excellent written and verbal communication skills (English)
Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
Valid driver’s licence with a good driving record
Health and Safety management experience
Working knowledge of Workers Compensation reporting process
Have a valid Restricted and Non-Restricted Firearms License (PAL: Possession and Acquisitions License)
Driven by offering exceptional customer service
Sense of urgency, outstanding communication and problem solving
Strong teamwork and partnership orientation
Are you dynamic, autonomous and results-oriented? Does the idea of working in an ever-changing environment excite you? Join our team and take part in all the many challenges that GardaWorld offers!