Description
Job Summary
Guide sales representatives by providing technical support to help sell company products. Serve as a conduit between the field and Design Engineering & Project Management Teams. This support includes providing technical information on company products and the application of these products, assistance with custom product features and pricing, ancillary product selection and pricing, and quotation of 3rd party equipment related to company products. Mentor and guide other team members.
Responsibilities:
Review custom equipment orders and provide technical instruction throughout the order workflow.
Provide applications sales support. May provide formal presentations to sales representatives and end users during factory visits and customer events, as requested.
Assist with post sale technical support.
Assist in providing product support to Offering Managers.
Other duties as assigned.
Requirements:
BS degree in Engineering discipline applicable to work responsibilities (Electrical Preferred) or equivalent work experience.
5+ years of work experience.
4+ years commercial or relevant industrial experience.
3+ years of experience in technical scope review and formal proposal development.
Special Skills:
Excellent communication skills, both written and verbal
Ability to work and multi-task in a fast-paced environment
Must be proficient and fluent in English including technical terminology.
Understanding of commercial infrastructure design objectives, performance factors, and physical requirements.
Ability to read and interpret schematics and one-line diagrams
Excellent problem-solving skills.
Travel Requirements
% of Travel: 5% or less
The successful candidate will reflect and embrace Vertiv’s Values and Behaviors:
OUR VALUES
Acting Like an Owner
Assuming Positive intent in all employee interactions
Being passionate about your work
Challenging yourself in personal development
Being tireless in exceeding customer expectations
Assisting others to be successful as a team
Owning our own mistakes quickly
Talking with people and NOT about them
Creating a culture where people can be their best
OUR BEHAVIORS
Be self-aware and learn
Embrace the customer experience
Think and act broadly
Drive change and innovation
Leverage diversity for organization effectiveness
Foster collaborative relationships
Take intelligent risks
At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.