Medical Assistant - Los Angeles, CA

Planned Parenthood Los Angeles is seeking an experienced and caring Medical Assistant with excellent clinical and customer service skills to work full-time at our S.

Mark Taper Center.

Intermediate level position responsible for all supporting functions in the delivery of reproductive health care services.

Performs all Medical Assistant front and back office functions.

Assist patients by providing testing, screening, and education required for the provision of medical reproductive health care and to provide non-judgmental, empathetic education and communication on options for patients, as required.

Over one hundred years ago, Planned Parenthood was founded on the idea that everyone should have the information and care they need to live strong, healthy lives and fulfill their dreams.

Founded 57+ years ago, Planned Parenthood Los Angeles is one of the largest providers of reproductive health care services in Los Angeles County.

The Planned Parenthood Los Angeles (PPLA) team works together to provide high-quality, affordable reproductive health care to women, men, and young people across Los Angeles County.

At PPLA, you will discover a culture of like-minded individuals who are eager to make positive contributions to their community and to the Planned Parenthood mission.

Our Ideal Candidate will have the following qualifications:

High school diploma or GED required

Medical Assistant Diploma/Certificate required

American Heart Association Basic Life Support (BLS) Certification required or willingness to obtain within 30 days of hire

At least one (1) to two (2) years experience in a clinical setting

Availability to work flexible hours including Saturdays

Venipuncture and Injection training (to be completed within one (1) year of employment)

Reproductive health care experience desirable

Knowledge of surgical services preferred

Keep current on relevant anatomy and physiology, methods of contraception, STIs, pregnancy, adoption, early prenatal care, education techniques, community resources, agency protocols, referral procedures, all Planned Parenthood programs initiatives and communications

General Back Office Duties:

Abortion patients are cared for at each of our health centers and in part through the administrative, support, and other non-clinical services provided at all PPLA locations and by all PPLA employees, and supporting these critical services is an essential job duty and fundamental responsibility of all employees and contractors.

Obtain medical history, interview and educate clients ensuring informed consent

Assist with the Patient Portal Enrollment process

Obtain vital signs (blood pressure, height, weight, etc.)

Accompany clients during procedures, as necessary

Assist nurses and clinicians

Pregnancy testing and options counseling

Provide abortion education per agency protocols, make appointments and complete pre-screening form

Complete daily quality control log

Clean and stock exam and interview rooms

Comply with infection control, safety, and emergency guidelines

Sharp handling

Ability to clean Autoclave and monitor Attest system

Dipstick urinalysis

Phlebotomy/Injection

Surgical Duties:

Vitals and Screen for potential problems: ascertain NPO status, identify and record allergies, identify and record drug or medication history, educate on analgesia options, note funding source, educate on contraception choices

Clean and prepare room for examination, assist the patient in preparation for examination

Prepare lab slips

Assist in the transportation of patient, Provide support for patient

Turn on equipment: EKG, pulse oximeter

EKG lead placement

Operate electric table: Know table positions

Assist with Ultra Sound machine (as directed by MD)

General Front Office Duties:

Greet and assist all patients and visitors, whether in-person or by telephone

Schedule, reschedule, cancel, or confirm patient appointments in a timely manner to maximize scheduling for patient volume

Register patients and compile complete and accurate information

Accept and process cash payments according to established guidelines

Verify insurance coverage, determine patient eligibility

Prepare and assemble charts, copy, transfer, and scan as needed

Reconcile billing at the end of patient visit

Maintain effective patient flow to assist in prompt treatment of patients

Utilizes various computer programs to verify eligibility, schedule and register patients, enter charges, obtain benefit information, and generate letters for authorizations

Appropriately refers patients to correct agencies or offices for service(s)

Billing- complete CVRs, family planning

Generous salary and benefits package includes:

Medical, dental, and vision coverage options for you and eligible dependents

Free basic life/AD&D policy with additional voluntary coverage options

Short Term Disability, Critical Illness and Accident policies

403(b) Retirement plan with up to 3% employer match

Medical and Dependent Flexible Spending Account plans

Public Transportation and Commuter Pre-Tax Reimbursements

Generous vacation, sick, and holiday benefits

Hiring Range: $25.00 per hour (Non-Exempt)

Full-Time Regular

Compensation Philosophy and Position Hiring Range: At Planned Parenthood Los Angeles we continuously work towards our values of Justice, Equity, Diversity, and Inclusion including with our compensation philosophy. PPLA recognizes that decisions about pay and benefits have significant impact on staff, so we are committed to ensuring all positions are rooted in a description that identifies competencies, duties, responsibilities and qualifications, and that they are compensated equitably which takes into account both internal organizational equity and market compensation data for similar roles. Equal Employment Opportunity will be afforded to all applicants and other covered persons without regard to protected characteristics, including their perceived protected characteristic. Protected categories include: race (including traits historically associated with race, including but not limited to, hair texture and protective hair styles such as, braids, locs, and twists as examples but not exhaustive list), color, religion or religious creed (including religious belief, observation, practice, dress, and grooming practices), national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding/chestfeeding, or related medical conditions), reproductive health decision-making, gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status (including past, current or prospective service in the uniformed service), and any other characteristic protected under applicable federal, state or local law. PPLA will consider for employment qualified applicants with criminal histories in accordance with the requirements of Los Angeles Fair Chance Initiative for Hiring.