Mentor Sourcing Specialist

About Us

"Udacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey.

The Mentor Sourcing team plays a critical role in recruiting and maintaining high talent standards within our mentor network. Our Sourcing Specialists lead mentor sourcing efforts, develop robust talent pipelines, and design effective processes to meet the growing demand for our mentor services.

Some of the specific responsibilities that you’ll own:

1. Mentor Sourcing & Intake:

● Develop and implement effective mentor sourcing strategies to attract high quality mentors

● Identify potential mentors through various channels, including job boards, social media, and referrals

● Screen and evaluate mentor applications to ensure alignment with program standards and requirements

● Manage the intake and general onboarding process for new mentors

2. Business Administration & Process Development:

● Analyze and evaluate current mentor sourcing and onboarding processes, identifying areas for improvement

● Design and implement enhancements to streamline and optimize recruitment and onboarding workflows

● Maintain and update process documentation to ensure consistency and clarity.

● Ensure mentor intake data is accurate and up-to-date using internal applications and databases

3. Cross Functional Collaboration:

● Work closely with cross-functional teams to align mentor sourcing efforts with overall network and program goals

● Collaborate with Mentor Success, Content, Student Operations, and GTM teams, among others, to address specific mentor sourcing needs and challenges

What we value:

● At least 3 years of experience working in operations, ideally at a fast moving, high growth organization or startup

● Excellent verbal and written communication

● Strong interpersonal skills to build relationships with candidates and mentors

● Ability to manage multiple tasks and priorities efficiently

● Ability to assess, design and improve processes

● Proficiency in using ATS, databases, and spreadsheet software

● Strong teamwork and collaboration skills

● Flexibility to work in a fast-paced environment and handle operational tasks

● Experience with talent acquisition (especially in education and/or consulting) is a plus

● Fluency (speaking, reading and writing) in English is required

● Empathetic, patient, and compassionate – and eager to learn and grow!

Ideal, but not required:

● Experience with Udacity’s platform - as a student, Mentor, Reviewer, Session Lead, and/or tutor.

Benefits:

Experience a rewarding work environment with Udacity's perks and benefits!

At Udacity, we offer you the flexibility of working from home. We also have in-person collaboration spaces in Mountain View, Cairo, Dubai and Noida and continue to build opportunities for team members to connect in person

Flexible working hours

Paid time off

Comprehensive medical insurance coverage for you and your dependents

Employee wellness resources and initiatives (access to wellness platforms like Headspace, Modern Health )

Quarterly wellness day off

Personalized career development

Unlimited access to Udacity Nanodegrees

What We Do

Forging futures in tech is our vision. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve.

Don’t stop there! Please keep reading...

You’ve probably heard the following statistic: Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don’t meet every single point in the job description, please apply!

We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly. Therefore, Udacity strongly encourages applications from all communities and backgrounds.

Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post for “6 Reasons Why Diversity, Equity, and Inclusion in the Workplace Exists”

Last, but certainly not least…

Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, or any other basis protected by federal, state or local laws.

As part of our ongoing work to build more diverse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for diversity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so.

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