Business Analyst-Media Communication

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Business Analyst-Media Communication

This role will manage, implement, and modify the G-account overall approach to communications, which includes the monitoring (and modifying, as appropriate) of client / Internal engagements. This position is expected to identify and implement the right strategies to work on the strategic messaging related to stabilization in the ever-evolving context of G – Account as an important focus of the position, as well as to ensure the project’s relevance to leadership for their advocacy and strategic focus.

Responsibilities

• Manage the strategy and implementation of communication plans for regulatory, product, and crisis communications.

• Develop and execute customer campaigns and communications.

• Manage the strategy and implementation of customer communications campaigns and tactics while meeting regulatory, legal, operational, product, projects, and strategic objectives.

• Partner with internal stakeholders to ensure communications are accurate, compliant, on brand, and reach business objectives.

• Manage the review and approval process of customer communication campaign with creative/brand team, legal and compliance.

• Lead the quality control process including target audience list audits for all comms channels ensuring all variable components are accurate.

• Manage production vendors to ensure communications campaign tactics meet brand and quality guidelines and are delivered according to agreed-upon timeline.

Qualifications we seek in you!

Minimum Qualifications

Education: Bachelor’s degree (master's degree preferred) in Communications, Journalism, English, Marketing, Behavior Change Communications

Work Experience: relevant years of relevant experience designing and managing communications and outreach strategies for complex international development program(s)

Preferred Qualifications/ Skills

Microsoft Word, Excel, Publisher, other graphic designers such as Adobe Creative Suite etc.

Language: Native speaker or native-like command of English (written and oral)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Schedule: Full-time

Travel: