Technology Manager

Job Title- Technology Manager (Mainframe/RACF)

Location- Pune, India

Role Description

We are looking for a Technology Manager who will manage the Production Technical Service for Mainframe access management. Candi would also be responsible to manage the further development of this service, including collection of requirements, planning the design, development and delivery.

DB-Mainframe uses the RACF function for the identifying and authenticating users. RACF stands for Resource Access Control Facility which is a security system that provides access control and auditing functionality for the z/OS and zNM operating systems. It is the user access database that manages access to a Kyndry (external vendor team) mainframe.

Jupiter – the bank’s internal name for the tool combination of PRC and SAM/Jupiter - is a separate IAM service which is provided by a vendor team. Jupiter receives requests to assign and unassign users to RACF roles and passes those requests to the different RACF databases in each of the mainframes.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

Best in class leave policy

Gender neutral parental leaves

100% reimbursement under childcare assistance benefit (gender neutral)

Sponsorship for Industry relevant certifications and education

Employee Assistance Program for you and your family members

Comprehensive Hospitalization Insurance for you and your dependents

Accident and Term life Insurance

Complementary Health screening for 35 yrs. and above

Your key responsibilities

Vendor management, this includes:

Review the contract of vendors who supports Jupiter and drives the migration related to Jupiter

Manage vendor and their delivery commitment.

Production Performance and Incident management

Govern vendor teams that are responsible for Level 2 support and continuously improve the operations service management process ensuring best in class production support services.

Govern vendor teams that are responsible for Level 3 support and continuously improve issue management, problem fixing cycles and processes to stabilize the systems.

Engage with multiple technical and non-technical stakeholders within and outside the bank to resolve issues and dependencies.

Report to management on the critical incidents and work with vendor for the resolution plan

Proactively participate on process improvement, forms redesign, and document where are some missing parts

Audit coordination

Respond to internal and external audit request and other queries related to RTB

In case of existing audit, work with vendor to collect adequate evidence to close audit points

Compliant requirement management

Own ITAO role (Application owner) to optimize the compliant process of Jupiter

Understand the technical compliant requirement (vulnerability, outdated version, scanning, etc),

Your skills and experience

Skills:

Completed degree in IT or a comparable qualification.

Knowledge of ITIL processes

Excellent communication skills (English fluent, German is a plus)

Very strong analytical and problem-solving skills

Ability to work under pressure, reliability, flexibility, and leadership

High degree of customer orientation

Experiences:

Experience in Production Services &managing technology of larger, complex IT systems

Experience in managing vendor teams, including experience working with the contract negotiation

Knowledge of access lifecycle systems (with a focus on request & approval, provisioning, recertification, admissions/exits) is desired.

Knowledge of Mainframe access

Knowledge of Active Directory, Cloud will be a plus

Minimum of 5 years of experience

Former ITAO role will be a plus

How we’ll support you

Training and development to help you excel in your career

Coaching and support from experts in your team

A culture of continuous learning to aid progression

A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

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