Business Analyst-Supply Chain Management

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Business Analyst-Supply Chain Management

Responsibilities

Responsible for ensuring that the delivery and supply chain processes for the product are operated in a cost-effective manner and provides the relevant goods and services to the end consumer

Coordinate with inbound and outbound logistics teams to have logistics tasks and activities completed and service levels for key performance indicators are met

Coordinate the shipping of products from point of origin to destination. Includes extensive collaboration with relevant third parties

Identify proactively issues pertaining to logistics and transportation, escalate to client stakeholders and drive resolution of issues

Handle and resolve complex issues pertaining to logistics and transportation (in collaboration with the client supply chain resources)

Track delivery of products to end customers

Provide any administrative support that is required by the logistics or supply chain function of the client

Leverage client provided technology tools to execute logistics and supply chain management tasks

Develop reports and dashboards for the logistics coordination processes at a pre-determined frequency

Communicate with the client stakeholders’ data and analysis, issues, and resolution status

Qualifications we seek in you!

Minimum qualifications

Good understanding of logistics and transportation processes including basic understanding of compliance rules for logistics

Experience of logistics and transportation processes

Familiarity with supply chain for hi-tech industry or technology distributor industry

Excellent communication skills (engage with client stakeholders, suppliers, logistics providers)

Good negotiations skills to engage with suppliers and logistics providers

Good understanding data management, reporting and basic data analysis

Advanced MS Excel skills (e.g.: excellent handling of pivot tables)

Should be familiar with and/or have worked with Business Intelligence tools such as MS Power BI and Tableau

Should be able to multi-task, prioritize and handle quick-turn projects

Have good presentation and communication skills

Preferred qualifications

Should be familiar with SAP S2 Hana, K2.Net

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on X, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Schedule: Full-time

Travel: