ServiceNow Architect

Role : ServiceNow Architect

Location : Washington DC

Duration : Long -term

Complete Description:

The Client is the central technology organization of the District of Columbia Government. Client develops, implements, and maintains the district s technology infrastructure; develops and implements major enterprise applications; establishes and oversees technology policies and standards for the District; provides technology services and support for District agencies, and develops technology solutions to improve services to businesses, residents and visitors in all areas of District government.

As a ServiceNow Architect, you will be responsible for leading the design, development, and implementation of ServiceNow solutions within our organization. You will collaborate with stakeholders to understand business requirements and translate them into technical solutions leveraging the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, best practices, and a strong ability to architect solutions that meet the organization's needs.

Responsibilities:

Solution Architecture: Design end-to-end ServiceNow solutions that align with business objectives and requirements. Develop technical architecture, data model, integrations, and workflows to support business processes.

Technical Leadership: Provide technical leadership and guidance to development teams, ensuring adherence to best practices, standards, and methodologies. Mentor team members on ServiceNow platform capabilities and implementation strategies.

Requirements Analysis: Collaborate with stakeholders to gather and analyze business requirements. Translate requirements into technical specifications and design documents.

Platform Development: Develop the ServiceNow platform using JavaScript, GlideScript, HTML, and CSS to meet specific business needs. Configure workflows, forms, UI policies, and catalog items.

Integration: Design and implement integrations between ServiceNow and other enterprise systems using REST APIs, SOAP, MID Servers, and other integration techniques. Ensure data integrity and security in integrations.

Performance Optimization: Identify opportunities to optimize ServiceNow performance and scalability. Implement performance tuning measures and monitor system performance to ensure optimal operation.

Governance and Compliance: Ensure adherence to governance, compliance, and security standards in ServiceNow implementations. Implement security controls, access restrictions, and audit mechanisms as necessary.

Documentation and Training: Create technical documentation including design documents, architecture diagrams, and configuration guides. Provide training and knowledge transfer to team members and end-users.

Skills:

Experience with ServiceNow integrations using REST, SOAP, and other protocols.

Required 8 Years

Experience architecting and implementing complex ServiceNow solutions in enterprise environments. Required 8 Years

Experience with ServiceNow platform architecture, modules, and components.

Required 8 Years

Experience with ServiceNow modules: ITSM, ITOM, ITFM, HRSD, PPM and SPM. Required 6 Years

10+ yrs. as an Enterprise Architect. Required 10 Years

10+ yrs. building an IT system roadmap. Required 10 Years

10+ yrs. system diagramming/modeling using structured modeling language like UML

Required 16 Years

Bachelor s degree in IT or related field or equivalent experience. Required

ServiceNow Certified Technical Architect (CTA) and Certified Implementation Specialist (CIS) certifications preferred.

Thanks & Regards,

Mahesh Kumar

Vaazu Inc.

Address:12808 West Airport Blvd. Suite 265D

Sugar Land, TX 77478

Phone: Fax:

E-mail: