Manager, Network Solutions

Johnson & Johnson is currently seeking a Network Solutions Manager to join J&J Technology team located in Singapore.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

The role of Manager Network Solutioning is ownership, management, and delivery of network infrastructure requests throughout their lifecycle. The scope covers all aspects of Data networking including Data /Cloud solutioning requests, Wi-Fi and may include critical global requests in addition to regionally specific. The role is responsible for understanding and addressing business requirements, building solutions which align with J&J standards and coordinating in-house resources, capacity/stable teams, outsourced teams, and vendors to ensure cost-effective and on-time delivery of solutions that meet business partner’s requirements. The role will also be responsible for effective communication with business partners and collaborators at all levels and across multiple geographies. When required, the role may become involved with operational support related to the delivered solution.

The role will supervise and oversee outsourced resources including Regional Capacity teams and outsourced Network engineers and may be required to manage a small sub-team of Network Solutioning specialists, which will include people management in addition to coordinating the team's work and resources.

Key duties and responsibilities:

Conduct network solution requirements gathering and develop options and alternatives. Provide pre-project consulting to the business and recommend network solutions to solve business problems. Work with infrastructure and business teams to define requirements for project needs. Develop solutions aligned with J&J architectural standards and work with Global Engineering team to design non-standard solutions when required.

Build solutions and implementation plans maximising the appropriate internal and external resources (e.g., Ordering & Quoting team; Capacity team; vendor resources) based on the business infrastructure requirements, ensuring full involvement of business partners and communication to all collaborators. Review and approve related changes.

Ensure perfect execution of implementation plan in conjunction with vendors and resource teams. Co-ordinate service introduction, hyper care, documentation, operational handover and if necessary, provide support for operational issues.

Regional and global support for request management including co-ordination and supervision of regional and global teams/resources; representing region to develop global standards and processes; acting as network lead for specific projects. Manage handling of complex service request and project demand intake process.

Expert technical knowledge in infrastructure components like SDWAN, Cloud network solutions, WAN/LAN topologies and services, WLAN, MPLS, IP management tools, network management applications, Internet, Network protocol (EIGRP/BGP), Network Automation.

Expert knowledge of Cisco data networking products including routers, switches (Nexus), Firepower, ISE, and load balancers.

8-10 years of experience in managing large-scale new office and data center builds and relocations.

1-2 years of experience in cloud networking with AWS, Azure, GCP, and Zscaler.

1+ years of automation development experience using Shell, Ruby, Python, Perl, or YAML.

Ability to translate business requirements into technical network solutions.

Preferred Cisco certifications CCNP and CCIE or equivalent.

Proven experience in network and infrastructure planning and development.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Travel: Yes, 10 % of the Time