Excellent reading comprehension skills and the ability to quickly identify key information
Detail-oriented with proficiency researching, analyzing, and prioritizing information
Strong problem-solving, analytic, and written and oral communication skills
Strong interpersonal skills and the ability to work well both independently and in a team environment
Basic computer skills, including a willingness to manipulate multiple applications and databases
Willingness to successfully complete mandatory training courses and periodic quality assurance reviews
Ability to work in a dynamic environment, juggling concurrent tasks and meeting deadlines