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Workplace Experience Manager

Company:
Prologis
Location:
San Francisco, CA
Posted:
June 20, 2024
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Description:

Prologis, Inc. is the global leader in logistics real estate. In partnership with our customers and our communities, we develop modern, high-quality properties that set the standard for innovative building design and sustainability. Prologis owns or has investments in properties and development projects of ~1.2 billion square feet in 19 countries and enables 2.8% of the world’s GDP. We have committed to achieve net zero emissions by 2040. Beyond real estate, our Essentials platform optimizes the company’s global asset portfolio to provide our customers solutions that address today’s warehouse and shipping challenges. Prologis Ventures invests in logistics innovation and technology companies to modernize supply chains worldwide.

Job Title:Workplace Experience Manager

Company:

Prologis

Workplace Experience Manager, San Francisco

A day in the life

Prologis is seeking a Workplace Experience Office Manager to work in our beautiful San Francisco global corporate headquarters. This role will manage all daily operations and employee experience for the office. You will be responsible for a variety of administrative services and facilities-related projects to ensure the smooth and efficient operations of the office. We are looking for an individual who can juggle multiple responsibilities and is willing to roll up their sleeves to get the job done while maintaining a friendly and warm presence. This role reports to the Director of Workplace Experience, manages a local facilities team, and works closely with cross-functional leaders across the business.

Key responsibilities include:

Oversee the day-to-day office operations and employee experience, including maintaining a clean, organized and healthy office environment.

Manage essential office services such as reception, security (card access system), maintenance, mail, and shipping.

Manage a 4-person office team, including team members from the Prologis Employees with Disabilities Program and partner with the employees with disabilities agency to support the ongoing success of the office team.

Lead SF Activities Committee as committee chair (or co-chair) - setup monthly meetings and recruit employees for coordination support.

Coordinate with the building engineer and external vendors on maintenance and service repairs including HVAC, lighting, plumbing, key-card access/alarm system, janitorial, office equipment.

Oversee vendor performance to ensure all work meets quality requirements and that services are provided in a timely and cost-effective manner.

Coordinate logistics for meetings and events including quarterly town halls. Work with office team on reconfiguring furniture and food/beverage requirements for event execution.

Oversee and support office renovation projects and all aspects of move management. Projects include internal space planning, seating assignments, and floor plan updates. Partner with IT and other departments to ensure a smooth and successful transition.

Manage the office supplies, food, and beverage ordering and inventory.

Handle emergency preparedness for the office. Oversee emergency response team and CPR/AED training. Manage emergency procedures and coordination of fire and earthquake drills.

Support the Director of Workplace Experience with vendor selection, contract negotiations, invoicing, and budgets.

Building blocks for success

Required:

5+ years of experience in office management or workplace experience

Full Time / in office hours Monday – Friday and some evenings / weekends, as needed around major events. This is not a remote position.

Ability to regularly move office equipment, boxes, and other items (up to 25lbs), as needed for space setup needs for meetings and gatherings

Demonstrated experience independently running projects from planning to delivery

Expert knowledge of office management and operations including employee experience, office equipment, mailroom operations, maintenance, and internal communications

Minimum of 3 years of project management experience

Minimum of 3 years managing a team

Skilled at working with cross-functional teams and external vendors to successfully execute projects

Strong understanding of vendor relationship management and the contract process

A background in customer service or customer experience for internal accounts and business partners

Problem solver and solutions oriented

Ability to manage a large queue of tasks while being adaptable to the changing needs of the business

Preferred:

Bachelor’s degree in Facilities, Project Management, Business or equivalent experience

Experience coordinating construction projects

Previous work in event coordination or supporting events

Hiring Salary Range of: $109k - $150k / annually. Salary and whole compensation package (bonus target) to be determined by the candidate’s location, education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

#LI-HB

People First

Each of us working at Prologis plays an essential role in the enduring success of our company. We value people who are decisive, courageous and adaptable. While we are one company, locations and departments operate with autonomy and accountability. Individuals take the initiative here.

When you join Prologis, you work shoulder to shoulder with some of the top talent in the industry to do the best work of your career. Every employee belongs. Every employee contributes. Employees advance their careers here.

As a successful global enterprise, Prologis has never lost sight of what matters most, our strong belief that our people are the most important part of our business. And because of that, we provide a generous total rewards package and take a lot of time to focus on quality management and leadership development. People come first here.

All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents. Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits. Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation. We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.

All job offers are contingent upon successful completion of background verification. Prologis is an Equal Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religions, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Employment Type:Full time

Location:San Francisco, California

Additional Locations:

R5149

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