Executive Assistant & Operations Coordinator

Job type: Full-Time

The Gateway to Your Future

This position provides executive assistant and administrative support to the executive team. Responsible for general office administration for Casino Rama Resort.

We Provide

Full benefits package for full-time employees

Retirement savings plan

Exciting, supportive and fun work environment

Family and friends discounts on travel, tech, food, beverage, and fitness

Development and training opportunities

Key Responsibilities

Greets visitors and provides excellent customer service for both internal and external customers

Responds to inquiries, phone calls, voicemail, and faxes and directs messages to the appropriate people

Manages the daily flow of incoming and outgoing mail including couriers and faxes, processing orders and invoices

Monitors and maintains Outlook calendars, meeting rooms, and conference line bookings

Coordinates meetings: books and prepares meeting rooms, prepares agendas and meeting materials, arranges catering, tidies the meeting room after meetings, and takes and distributes minutes including weekly operations call(s)

Helps support the Senior Management Team (SMT)

Drafts, proofreads, edits, and updates documents, presentations, and reports

Makes travel preparations and reservations, secures accommodation, car services, and other related arrangements

Ensures relevant office spaces, meeting rooms, copy rooms and kitchen areas are tidy and stocked as needed

Arranges service orders for office equipment failures and maintenance

Acts as the liaison with office landlord

Coordinates office repairs, working with impacted teams/areas to ensure all issues are resolved and appropriate actions are taken

Works with relevant stakeholders to organize office-related functions which include but is not limited to health and safety requirements

Monitors equipment, stationery, paper and toner levels and restocking/replacing these items

Coordinates office related purchasing through the Purchasing department, and where necessary, researches products and competitive pricing and orders products directly.

Completes expense report

Word processing, filing and other administrative duties as assigned

Assists executives in other departments as required.

Participates in projects and takes on other responsibilities as required.

Required to be available at all times including evenings and weekends to coordinate urgent and time sensitive meetings

Perform other related and compatible duties as assigned.

What You Bring

3-5 years of experience supporting senior managers as an Executive Assistant

Post-Secondary certificate or diploma in a relevant field or equivalent combination of education and experience

Proficiency skills in Microsoft Outlook, MS Office, Word, Excel, PowerPoint, Adobe Acrobat Professional, Webex and web browsers

Ability to establish and maintain positive working relationships with colleagues and external contacts to meet operational and departmental objective

Ability to communicate both verbal and written, along with experience communicating effectively to a diverse customer group

Ability to multi-task, manage and prioritize tasks and meet deadlines

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 29 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited (“Gateway”) is one of the largest and most diversified gaming and entertainment companies in Canada with 27 gaming properties in British Columbia and Ontario and two additional properties in Edmonton, Alberta. Across its entire portfolio, Gateway currently employs approximately 7,000 people and features approximately 334 table games (including 27 poker tables), 13,555 slots, 91 food and beverage outlets and 561 hotel rooms. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley’s Club. In 2022, Gateway will celebrate 30 years in the business of gaming and entertainment in Canada. Additional information is available at

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.