Administrative Assistant

A Carter Lumber Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

Excellent telephone and customer service skills

Strong organizational and planning skills

Ability to multi-task; Strong time management skills

Strong attention to detail

Exceptional written and verbal communication skills

Knowledge of Microsoft Office including Outlook, Word, and Excel

Previous customer service experience

Responsibilities:

Creating purchase orders in management system ensuring the proper items, quantities and costs are entered

Forwards orders to proper departments to ensure orders are created and filled

Confirms deliveries with stores

Ensures the paperwork process is running smoothly

Answers office phone calls and directs calls accordingly

Assists stores by providing information on products, pricing and leads times

Resolves delivery, quality and other issues; Forwards to the proper personnel to ensure issues are taken care of

Updates and assembles reports for review as requested by management

Performs clerical duties such as data entry, filing, copying, and faxing

Benefits Provided (full-time employees):

Medical Insurance

Vision Insurance

Dental Insurance

Disability Insurance

Life Insurance

Employer-matching 401(k) Plan

Military encouraged to apply!