Product Trainer

Position Summary

ABOUT THE ROLE

As Samsung product trainer, you would become an expert of all our product range and inspire sales/retail professionals in Estonia in to become Samsung gadget enthusiasts. We expect you to be a tech-savvy communicator and presenter, who can inspire others and explain complex information in an easy to understand manner. High adaptability will determine your success in a fast-paced environment where strong team spirit and ability to respond to changing priorities is highly valued. If you are outgoing, love technologies and gadgets, and are passionate about speaking to different audience, developing & delivering trainings face-to-face & online, you might be the one we are looking.

WHY JOIN US?

We offer Competitive salary (1800 - 1900 Eur Gross) and quarterly bonuses (up to 3900 Eur gross quarterly) based on sales results and your individual KPI execution. In addition to a fair remuneration, we ensure additional benefits like company car and Samsung smartphone with all expenses covered, health insurance, daily lunch allowance, e-learning opportunities, flexibility of Hybrid work and more.

Role and Responsibilities

Main Tasks

Execute online and offline training strategy across all Partners and channels sales consultants

Provide in-depth product information, display knowledge, sales skills to sales consultants, call center agents, Samsun Experience Store employees, Samsung office employees

Provide product knowledge and benefits trainings to customers

Build relationship and network with Partner FSMs and store managers

Support events (new product launch events, training events etc.)

Deploy various training methodologies to reach maximum knowledge retention (in-store visits, 1-1 role play, classrooms, webinars and other)

Manage timely report creation and communication on weekly trainings

Meet instructional and sales learning objectives and execute quarterly KPIs

Skills and Qualifications

Required soft skills:

Communication – strong and influential personality with excellent presentation skills

People – excellent team player with smooth interpersonal skills

Speed – ability to keep up to speed and successfully manage change in a fast moving environment

Multitasking – capacity to multitask between big & minor projects without losing priorities and delivering results successfully

Tolerance for uncertainty, change and stressful situations

Required hard skills:

Fluency in English and Estonian

Must have a driver’s license - ability and willingness to travel across Latvia regularly

Ability to quickly learn various products and their features

Excellent knowledge of Android OS, MS PowerPoint, Word, Excel

To be successful in the role, you should have:

Experience in leading successful trainings

Strong interest and technical knowledge about electronic products

Good knowledge of sales skills and processes so that you can teach others to sell better Samsung products

Ability to present complex information in an easy-to-understand manner

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R92990