Senior Director Development

Catholic Charities Bureau, Inc., Jacksonville Regional Office is seeking a Senior Director of Development. This is a full-time, exempt position located in Jacksonville, FL. For more than 46 years, Catholic Charities has served the local community with charitable services. Our mission is that Catholic Charities puts faith into action to serve the most vulnerable in our community, advocating for justice, human dignity and quality of life, while reflecting the compassion of God in Christ.

Catholic Charities offers a competitive non-profit compensation package with competitive pay rates and comprehensive benefits; 100% employer paid health insurance, paid time off, sick leave, 13 paid holidays, paid parental leave, life insurance, flexible spending account, short-term disability, long-term disability, supplemental 403B retirement plan, and pension. The hiring range for this position is $70,000 to $80,000. To apply please submit a cover letter, application and resume. Catholic Charities is an EEO and e-verify participating agency.

Job Summary

Essential Duties and Responsibilities

Fundraising Strategy and Execution:

Develop and implement comprehensive fundraising strategies to achieve annual revenue goals and long-term financial sustainability.

Lead major gift fundraising efforts, cultivating relationships with major donors, foundations, and corporations to secure significant financial support.

Oversee the planning and execution of fundraising events and campaigns, ensuring effective stewardship of donors and maximizing fundraising outcomes.

Ensure development and fundraising activities are in line with the agency’s strategic plan and comply with agency policies and COA accreditation standards.

Leadership and Team Management:

Provide strategic leadership to the development team, fostering a culture of collaboration, innovation, and high performance.

Mentor, coach, and develop a team of development professionals, empowering them to achieve individual and team goals.

Collaborate effectively with other senior leaders and program managers to integrate fundraising strategies with programmatic goals.

Effectively manage Development department personnel including training, supervision, performance evaluation, goalsetting, and evaluation.

Participate in the development of the agency's plans and programs as a strategic partner, providing strategic financial input and leadership on decision-making issues affecting the agency.

Other duties as assigned.

Donor Relations and Communications:

Along with the Regional Director, serve as a key spokesperson for Catholic Charities, cultivating and maintaining relationships with stakeholders, community leaders and the media.

Develop and implement strategies to enhance donor engagement and stewardship, ensuring donors feel valued and informed about the impact of their contributions.

Oversee the production of high-quality communications materials, including donor appeals, newsletters, and annual reports.

Effectively articulate, verbally and in writing, the agency’s history, mission, vision, and programs to potential funding sources.

Present a positive public image and increase the agency’s awareness in the community.

Website, Social Media, and Marketing:

Manage and oversee the organization's website, ensuring content is current, engaging, and reflective of the agency’s mission and impact.

Develop and implement social media strategies to increase awareness, engagement, and support.

Oversee the marketing and communications activities to produce compelling marketing materials that effectively communicate the agency’s initiatives and impact.

Financial Oversight and Reporting:

Manage the Development Department budget and monitor expenses to ensure fiscal responsibility and alignment with organizational goals.

Provide regular reports to the Regional Director, Board of Advisors, and other stakeholders on fundraising progress, trends, and opportunities.

Maintain accurate records of donations, expenditures, and financial transactions in compliance with IRS principles.

Ensure documentation meets IRS guidelines to support the organization's transparency and accountability.

Facilitate audits by preparing and organizing records for review.

Implement and enforce policies and procedures related to record-keeping to uphold ethical fundraising practices.

Collaborate with finance and accounting teams to reconcile financial data and ensure accuracy.

Stay updated on changes in IRS regulations and adjust record-keeping practices accordingly.

Other Duties and Functions:

Carries out responsibilities in a manner that supports a collaborative, donor centric culture.

Maintain confidentiality of all development and financial records, apply discretion and appropriate security measures in the handling of all confidential information.

Adhere to agency standard of ethical conduct and maintain professional boundaries with staff and clients.

Respect confidentiality within the Agency, at home, in public, in meetings and in consultations with co-workers and outside providers.

Sensitivity to the served population’s cultural and socioeconomic characteristics.

Attend all Agency meetings as required.

Participate in in-service activities, training, continuing education, conferences and workshops for professional development and compliance with grant and Agency policies.

Keep detailed and correct records.

Correctly enter required information in the prescribed databases.

Comply with regulatory, statutory, contractual, grant and Agency standards for timeliness, completeness and accuracy when preparing and maintaining paperwork and required reports.

Comply with Diocesan and Catholic Charities Bureau, Inc. general policies, regulations, and procedures.

Maintain a positive and respectful attitude.

Consistently report to work on time prepared to perform duties of the position.

Communicate regularly with supervisor about Department and Agency issues.

Knowledge, Skills, and Abilities

Proficiency in Constiutant Relationship Management software.

Knowledge of social media and marketing campaigns.

Exceptional written and verbal communication skills with the ability to create a cohesive narrative.

Ability to develop marketing materials and present ideas and concepts clearly and accurately.

Ability to supervise, manage and lead staff by example effectively and professionally.

Ability to complete tasks efficiently and with high attention to detail.

Ability to effectively present complex information in a clear manner to senior leadership, Board of Advisors, volunteers, and staff.

Excellent analytical, strategic thinking and abstract reasoning skills, plus excellent organizational skills.

Excellent leadership, interpersonal, people management skills and verbal communication skills with the ability to foster a cooperative work environment.

Excellent written, research, communication and presentation creation skills and experience.

Ability to manage multiple tasks independently, adapt to changing circumstances and thrive in a fast-paced environment while completing assignments in a timely manner.

Ability to report to work on time, follow directions from supervisor and accept constructive feedback.

Ability to interact effectively, compassionately, and respectfully with clients, visitors, staff, and board members.

Strong typing and computer skills are required, including knowledge of and proficiency with Microsoft Word, Outlook, Excel, and accounting software programs.

High level of personal initiative and ability to work with minimal oversight.

Ability to act calmly in crisis situations and to resolve conflicts in a constructive and effective manner.

Enthusiasm and the ability to thrive in an atmosphere of constant change.

Ability to understand and follow agency policies and procedures.

Ability to learn agency specific software.

Excellent customer service skills.

Bachelor’s degree in marketing, communications, human services, public administration, or related field. Master’s degree preferred.

A minimum of 6 years non-profit fundraising, development, and marketing.

A minimum of 3 years of supervisory non-profit management.

Certified Fund-Raising Executive a plus.

Other Requirements

Clear a Level II background screening.

Clear a reference check (professional and personal).

Clear a local background check from the county in which you reside.

Clear a Motor Vehicles Records check.

Provide proof of and maintain a minimum personal auto insurance according to agency standards.

Provide a copy of all certifications prior to your first day of employment.

Clear an E-Verify check.

Valid Florida state driver’s license.

Driving and Travel

10% travel is required for this job.

This position requires that you drive your personal automobile or vehicle on agency business on behalf of Catholic Charities Bureau, Inc. Therefore, you must be at least 21 years old and have a current valid Florida Driver’s License with no more than 5 points on your Florida driver’s license within the last three years and no DUI convictions. You are required to carry automobile liability insurance in the amount of at least $50,000 for each person, $100,000 for each accident or occurrence for bodily injury, and $25,000 for property damage. Additionally, if transporting children, employees must be at least 25 years old and have increased limits of 100/300/50. Please read the CCB Automobile and Driving Policy for full driving requirements.