Social Service Program Planner III

Agency : Department of Human Services

Opening Date: 06/13/2024

Closing Date/Time: 06/27/2024

Salary: Anticipated Salary (Eff 7/1/24): $6,339 - $9,178 per month ($76,068 - $110,136 per year)

Job Type: Salaried

County: Sangamon

Number of Vacancies: 2

Plan/BU: RC062

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.comSuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 37196

Position Overview

Subject to management approval, performs highly technical and the most complex tasks relevant to the Employment and Training contracts in the Bureau of TANF Workforce Development; conceptualizes, designs, plans and implements the monitoring of assigned Regional employment and training contracts and agreements for compliance; serves as specialist team leader on the most complex projects and provides the most technical and complex input into the development of program policy and procedures for the compliance monitoring and development of contractual services within the Bureau to verify delivery of purchased service systems. Travels to various work sites to perform investigations.

Job Responsibilities

Performs the complex analysis and entry of client Temporary Assistance for Needy Families (TANF) Federal Work Participation coding for mandated federal reporting.

Performs complex data analysis utilizing reporting systems such as business objects in combination of Microsoft Office products in the creation of mandated Court Order reports.

Responds to Freedom of Information Act (FOIA) requests, subpoenas, and request for information.

Creates ongoing monthly reports for programmatic reporting.

Collaborates with other groups in creation of needed specialized reports to address Division reporting needs.

Minimum Qualifications

Requires knowledge, skill, and mental development equivalent to the completion of master's degree.

Requires one (1) year of progressively responsible professional experience in community organization, social service work or in program planning and development.

SPECIALIZED SKILLS:

Preferred Qualifications

One (1) year of experience as a caseworker with knowledge of related state and federal legislative rules, regulation, and mandates regarding facets of public aid assistance program such as Supplemental Nutrition Assistance Program (SNAP), Cash and Medical service delivery.

One (1) year of professional experience utilizing writing, analytical, research, and problem solving skills.

One (1) year of professional experience with public aid assistance programs such as Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), and Medicaid program reports and generating clear and concise written summary reports to expand and enhance service delivery.

One (1) year of professional experience gathering an analyzing complex data.

One (1) year of professional experience working with public assistance eligibility systems, such as Integrated Eligibility Systems (IES), Public Aid Client Information System (PACIS), Content Management, and ebtEDGE.

One (1) year of professional experience gathering, analyzing, and evaluating program data utilizing public assistance eligibility systems such as Integrated Eligibility Systems (IES), WVS, Content Manager, Mobius, and Business Objects.

Conditions of Employment

Requires ability to travel with overnight stays.

Requires basic proficiency in Microsoft Office Suite.

Requires basic proficiency in Business Objects.

Requires the ability to pass a background check prior to employment.

*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.

Work Hours: Mon - Fri, 8:30am - 5:00pm

Work Location: 100 South Grand Ave E, Springfield, Illinois, 62762

Division of Family and Community Services

Office of Program Support and Program Evaluation/Bureau of Performance Management

TANF Work Participation Rate/Published Reports & Special Projects Unit

Springfield/Sangamon County

Agency Contact:

Posting Group: Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

A Pension Program

Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

3 Paid Personal Business Days annually

12 Paid Sick Days annually (Sick days carry over from year to year)

10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

* Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)

13 Paid Holidays annually, 14 on even numbered years

Flexible Work Schedules (when available dependent upon position)

12 Weeks Paid Parental Leave

Deferred Compensation Program - A supplemental retirement plan

Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

5% Salary Differential for Bilingual Positions

Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

Revolving Door:

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (“OEIG”) or may be subject to a fine.

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

State employees should include temporary assignments in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: