Care Coordinator - Cantonese/Mandarin

Care Coordinator VillageCareMAX is looking for a motivated individual for this Full-Time role to provide assistance to care managers and members in coordinating services.

You will authorize services based on plan of care and ensures that services are initiated and delivered in a timely manner.

As the Care Coordinator you will assist members with troubleshooting when service issues arise.

Some of your daily activities will include the authorization, coordination, fulfillment, reporting, monitoring and tracking of services covered by the plan.

You will work to verify health insurance coverage through ePaces and case management system.

You will respond to inquiries from members and providers regarding health insurance, benefits, eligibility and authorization You will initiate contact with case management team, provider relations department and external providers to meet member's needs and support departmental business initiatives.

We would like to speak to those who have 3+ years job related experience.

Excellent communication skills, organizational skills and problem solving will be vital to this position.

Bilingual preferred.

There are many benefits to working for VillageCare.

If you are someone who enjoys highly competitive compensation and benefits package, a 403(b) retirement plan and much more than we would love to speak with you!

VillageCare offers a wide range of at-home and community-based services, as well as managed long-term care options that seek to match each individual's needs to help them attain and maintain the greatest level of independent living possible.

We are committed to superior outcomes in quality health care.

VillageCare is a Drug-free workplace.

Equal Opportunity Employer

Full Time