Parts Counter Sales

The Ed Napleton Automotive Group is looking for our next Automotive Parts Counter Sales Associate. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton South Orlando, the Automotive Parts Counter Sales Associate is a liaison for both internal and external customers, promoting the sale of parts, labor, and accessories

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.

What We Offer:

Family Owned and Operated- 90+ years in business!

Medical, Dental, and Vision Insurance

401k and additional benefits

Accrued Vacation Time

Employee vehicle purchase plans

Discounts on products and services

Job Responsibilities:

Greet customers, determine their needs, and provide excellent customer service and satisfaction

Establish a method of payment

Handle all parts telephone inquiries regarding parts purchase

Parts distribution to service technicians

Accept warranty parts and cores for return

Return all warranty parts to factory via proper marking/tagging procedure as dictated by factory

Process all pertinent documents and associated parts

Actively identify related parts needed on repair jobs

Advise customer or Service Consultant of all parts stocking status

Ensure Parts Department security for all parts and paperwork

Write purchase orders for parts and sublet work required from outside suppliers and get management approval

Use the computer system consistently and accurately to post sales and track lost sales

Provide necessary information to the Parts Manager for special orders, emergency purchase, and lost sales

Maintain parts in correct locations and bins

Keep work and department area clean

Help with taking out garbage and boxes

Keep up to date on all training and certification

Responsible for pulling and stocking parts inventory

Run bin "spot checks" as directed

Be responsible for receiving money and cashing out customers

Establish good communications between associates in parts and other departments

Report any issues to department manager

Job Requirements:

A minimum of 1 year of experience in automotive parts

Ability to Lift 100 pounds

Automotive knowledge

Excellent Customer Service Skills

A valid driver's license

18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws