Technical Writer

About the job Technical Writer - Operator Manual Specialist (Hybrid)

Job description

The Technical Documentation Specialist is responsible for writing and publishing operating manuals for both standard and special portable machine products. The Technical Documentation Specialist assists in maintaining an accessible document control system so that engineering and product changes and updates are quickly communicated throughout the organization to be certain we are communicating correct product performance information to our worldwide customer base while conforming to internal and external quality standards

Job requirements

Requirements:

Requires an associates degree (AA); or four years related experience and/or training or equivalent combination of education and experience in technical writing, illustration and document control.

Experience with Adobe FrameMaker and InDesign is required.

Prior experience using ISO processes and procedures a plus.

The ability to set-up and run standard portable machines is preferred.

Experience with Autodesk Inventor, AutoCAD a plus.

Knowledge of CE safety and documentation standards is a plus.

PC based computer experience is essential, such as with MS Word, Excel, PowerPoint, Adobe Acrobat, Photoshop, MS Project.

Operate digital still and video cameras to enhance product documentation for manuals and for customer presentations and/or training material.

Essential Functions:

Interviews production and engineering personnel and reads journals, manuals, reports and other material to become familiar with product technologies and the operation, maintenance and servicing of machine tool offerings.

Studies blueprints, sketches, drawings, parts list, specifications, mock-ups, and product samples to integrate and graphically communicate technology, operating procedure, and production sequence and detail. Ensures operating processes outlined in manuals are accurate and appropriate.

Organizes material and completes writing assignments according to deadlines and sets standards regarding order, clarity, conciseness, style, and terminology.

Selects photographs, drawings, sketches, diagrams and charts to illustrate product components. Creates final layout of illustrations/copy for publication. Creates photographs and videos of machines as needed for proper documentation.

Based upon the above processes, publishes industry-leading, innovative product operating manuals which serve as a foundation for other documents that communicate information to customers. This includes operating manuals for one-of-a-kind special machines, new standard machines and updates to existing standard machine manuals.

Creates quick reference guides in Adobe InDesign of all the published standard product manuals. Creates a revision control system so that when standard product manuals are updated, so are the quick reference guides.

Maintains translation updates for the CE set of languages for standard product manuals. (This does not require knowing languages other than English.)

Creates and maintains a world-class document control system within a rapidly changing industrial manufacturing environment.

Reviews existing operating manuals and recommends revisions to more clearly and accurately represent the product to our customers.

Maintains knowledge of CE technical data file requirements. Creates and maintains CE compliant product operations manuals.

Creates and maintains comprehensive and professional technical instructions, documents and drawings for the operation, set-up, test, inspection, and troubleshooting of machine set-up and applications.

Interfaces with engineering, sales, marketing, and manufacturing to successfully fulfill the above duties and responsibilities.

Attends the weekly new product check-in meeting to keep the entire new product development team updated on critical new product development due dates and deadlines.

Handles stress in a professional manner, demonstrates the ability to get along with others, demonstrates successful attendance and punctuality, and works overtime / extra hours as required to meet business needs.

May occasionally travel, primarily in the local area.