Customer Service Specialist

Description

Responsible for providing support in selling ADI Global Distribution products and services to existing customers and in identifying new selling opportunities for existing customers. ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, employee development and endless opportunities. This position is not eligible for US visa sponsorship.

JOB DUTIES:

Maintain Existing Customers

Provide Excellent Customer Support

Raise Escalations

Work with Larger Sales Organizations

Identify possible improvement opportunities

Exhibit understanding of ADI Global Distribution products, systems, and procedures

YOU MUST HAVE:

High School Diploma, or equivalent

Must have at least 1 year of sales experience (retail, customer sales, B2B)

WE VALUE:

Bachelors Degree

Prior sales experience

Prior industry experience

Strong interpersonal skills

Ability to work autonomously and collaboratively as part of a team

WHAT'S IN IT FOR YOU:

Competitive base pay plus commission

Product and leadership mentoring to ensure you are set up for success

Benefits- Day 1 ADI Global Distribution provides comprehensive benefits, including life and health insurance, life assistance program, accidental death and dismemberment insurance, retirement plans, vacation and holidays

The typical base salary for this role in Orange, CA, ranges from USD $48,180 to $83,820 per year but varies by specific work location. Within a range, Resideo determines base pay for an individual based on various factors, including market conditions, skills, and experience.

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