Senior Compliance Monitoring Officer

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of 15,000 employees spanning over 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

From day one, our mission has been to create an independent business with a unique culture - one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success.

People come to Howden for lots of different reasons, but they stay for the same one: our culture. That's what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

The Role

The Senior Compliance Monitoring Officer will lead and perform BAU monitoring activities and thematic reviews across Business Units within the Operating Entity, profiling teams and assessing against policies, procedures, systems and controls and governance, and providing reports with analysis of findings and recommendations. They will ensure the accuracy and effectiveness of controls and metrics for all assigned responsibilities.

Key Responsibilities

Develop and implement the annual Monitoring Plan for the Operating Unit.

Prioritize and manage work activities to achieve the Compliance Monitoring Plan and Annual Compliance Plan objectives.

Deliver distinct elements of the Compliance Monitoring Framework and Plan as agreed with the Head of Compliance Monitoring.

Engage with the Business and key contacts to perform and deliver monitoring results, ensuring coordination during busy periods.

Identify and recommend enhancements to the Compliance Monitoring Framework for early risk identification and timely remedial actions.

Manage and contribute to assigned projects, providing relevant management information to senior management.

Lead gap analysis, thematic reviews, and BAU testing, relaying results and tracking actions to completion.

Prepare comprehensive reports, capturing key information, risks, priorities, and recommendations for senior management.

Develop and analyse existing monitoring processes to ensure they are best in class.

Collaborate with other Compliance Function teams to update monitoring activities or processes in line with regulatory or legislative changes.

Maintain up-to-date records on Company systems and respond appropriately to urgent issues.

Build strong relationships across the business, promoting a positive image of the Compliance Function and ensuring smooth review and project execution.

Seek opportunities to enhance the effectiveness of the Compliance Function through collaboration with colleagues and external contacts.

Promote open communication within the Compliance Function and maintain awareness of business dynamics, pressures, and needs.

Support colleagues in achieving their objectives and undertake personal development to stay informed of best practices and regulatory developments.

Skills & Attributes

Strong knowledge and understanding of the FCA handbook – principles, rules and guidelines etc.

Strong knowledge and understanding of insurance, broking, principles, and products and services

Some knowledge of risk management practices

Commercial awareness and focus on the application of regulation within the insurance broking industry

Analytical and problem solving mind-set

Logical approach

Collaborative, proactively sharing “what works best” with others across the Group

Strong written and oral communication skills

Actively listens

Influencing skills to secure buy-in from stakeholders

Good planning, organisation, delivery and time management skills

Able to prioritise effectively

Strong conflict management skills

Ability to articulate complex concepts simply

Qualifications

University degree or recognised industry accreditation (desirable)

Our Culture: People First

We've travelled far since opening our first office in 1994. Back then we were local experts - based in London, with direct access to the world's biggest insurance market. We're still locals, and we still deliver the right advice and the right insurance to our clients. But now, we're local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven't changed since day one, when we set out to create a company grounded in:

An employee-ownership model

Aligned external investors

The trust and integrity born of friendship

Expertise

Independence

Our focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It's created a culture of collaboration and innovation, where we're driven to think bigger and empowered to challenge convention.

Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better - and that's better for everyone.

Diversity & Inclusion

At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

Who we’re looking for

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new

We support each other, in the small everyday moments and the bigger challenges

We are determined to make a positive difference, at work and beyond

What do we offer in return?

A career that you define.

Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges.

And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives.

Diversity and Inclusion

At Howden, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.Permanent

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