Shift Lead

Benefits:

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Paid time off

Training & development

The Nothing Bundt Cakes (NbC) Shift Lead works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Shift Lead shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the retail part of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

Accountabilities/Duties:

Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.

Partners with the Bakery Manager in leading all aspects of the guest experience, brand and merchandise presentation and inventory control.

Supports the Bakery Manager in recruiting, selecting and training team members and directing daily work responsibilities.

Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.

Assists the Bakery Manager in executing operational and administrative responsibilities, team scheduling and supply ordering.

Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.

Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.

Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

Knowledge, Skills, and Abilities:

Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form.

Has the ability to delegate tasks, communicate clear expectations, direct others’ work and manage performance.

Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills.

Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action.

Demonstrates strong learning agility, with a passion to grow and excel.

Education, Certifications and Work Experience Requirements:

High school diploma or GED; post-secondary education is a plus.

1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role.

Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.

Work Availability:

Must have the flexibility to work various shifts, including early mornings, afternoons, and weekends.

30 to 40 hours a week.

$16 - $17 based on experience with willingness for potential advancement.

Compensation: $16.00 per hour

Join Our Growing Family

From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections.

With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family!

Click here to learn more about Nothing Bundt Cakes®.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.