Description
Job Title: Office Assistant - Brooks College Fall 2024
Job Classification: Administrative and Office Services, Student
Department: Campus Living & Learning
Hiring Manager: Noah Harvey
Contact:
Work Schedule:Front Desk Hours are 7am – 1am. Work schedule will vary between these hours, but majority of Office Assistant hours will occur in the evenings and on the weekends. Schedule will be set with Residence Hall Director prior to start of semester.
Desired Length of Employment: Fall 2024/Ongoing
Pay Rate: $8/hr
Job Summary: The purpose of the Office Assistant (OA) position is to provide administrative support to on-campus communities at Baylor University. As employees of Campus Living & Learning, we expect OAs to recognize the value and importance of the on-campus living experience. In this way, the OA should be a helpful resource and referral agent for residents, parents, visitors, and faculty/staff in our communities. OAs are expected to uphold Campus Living & Learning’s Customer Service Standards. In addition, the OA plays a vital role in the safety and security of our residential communities by being aware of escort and visitation policies, verifying resident identity when applicable, and communicating issues of concern to other residence hall support staff.
Job Functions:
i. Monitor door security and inform appropriate staff if any issues arise [i.e., Community Leaders (CLs), Residence Hall Director (RHD), and Safety and Security Education Officers (SSEOs)]
ii. Provide administrative support to residents including, but not limited to: room access support [e.g., unlock codes], and checking out equipment
iii. Assist in maintaining accurate log books for unlock codes, maintenance issues, equipment check-out, lost and found, and gift registries
iv. Be knowledgeable of on-campus locations and resources
v. Support residents in communicating issues of concern to other members of the hall staff
vi. Enforce and uphold Campus Living & Learning policies and procedures
vii. Complete other administrative tasks as assigned by the supervising RHD
Required Skills:
i. Typing
ii. Ability to learn a computer program for Front Desk functions
iii. Ability to complete administrative tasks as requested
iv. Ability to provide customer service to a diverse population
v. Ability to work on a team
vi. Time management
vii. Sound judgement to respond to needs or crises as they arise
Provide general office assistance and support
Greet clients and visitors with excellent customer service; answer inquiries and provide information
Maintain files and reports and ensure confidentiality of information
Assist with various projects, activities or tasks as needed
Ability to comply with University policies
Maintain regular and punctual attendance
Employer: Baylor University
Work Location: Brooks College
Work Address: 616-678 Dutton Ave, Waco, TX