LP Customer Service Associate II - Brentwood

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

Posting Notes: TJ Maxx Store 0858 2450 Sand Creek Road Brentwood CA 94513

Opportunity: Contribute To The Growth Of Your Career.

Completes the daily tasks required for Store Loss Prevention and safety programs. Maintains positive relationships with Store Management. Conducts apprehensions within established policies and guidelines. Communicates with store Associates on damage and shrink initiatives. Identifies and resolves internal and external theft.

Adheres to established shoplifter guidelines and policies

Provides timely, courteous and knowledgeable service to customers

Promotes a culture of honesty and integrity; maintains confidentiality

Observes, apprehends, and/or deters any acts of dishonesty from outside sources

Participates in investigations and surveillance as assigned

Ensures apprehensions are consistent with store theft activity

Completes and distributes paperwork in an accurate and timely manner

Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)

Coordinates and complete shrink related activities in partnership with Store Management

Adheres to all labor laws, policies, and procedures

Supports and participates in store shrink reduction goals and programs

Encourages Associate use of shrink reduction resources

Promotes safety awareness and supports maintenance of a risk-free environment

Who We Are Looking For: You!

Excellent communication skills and sound judgment

Basic computer skills

Basic time management skills

Investigative / analytical skills

Ability to respond appropriately to changes in direction or unexpected situations

Standout colleague, working effectively with peers and supervisors to accomplish tasks

Able to work a flexible schedule to support business needs

0-2 years retail or security experience

A Few More Reasons to Love TJX.

Competitive Compensation

Weekly Paychecks

Associate Discount

Career development opportunities

TAAP – TJX Associate Assistance Programs

Be a part of an inclusive team

Flexible work schedules

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

The pay range within this position is $16.00 to $19.15 per hour.

At TJ Maxx there’s so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: TJ Maxx Store 0858 2450 Sand Creek Road Brentwood CA 94513